Dee J.

Terrible worst service, no communication and rescheduled my package. First they give you a timeslot then they missed that and then say end of day, again missed that, no package. This happened 2 days in a row, rang UPS customer service they said end of day, still nothing.

Delivered short on cables for my 2 seater sofa, DFS store manager at Ruislip sorted it out, sourced from somewhere else ahead of the 10weeks estimate and got them hand delivered by a Service Manager, great service.

Negative experience, there customer service team is unable to deal with unsatisfied customer and cancelled my order without my permission. Unprofessional and unable to deal with customers with problems instead opt to run.

Save your hard earned money and go somewhere else.