Was hesitant to ship all my unreplaceable VHS tapes but knew would have to have converted to DVD. Southtree was in touch via email from the day they received them. Kept us in the loop all the way thru the process. We got the DVD's back sooner than expected. Great job. Would recommend them to anyone in need of this type of service. Getting more VHS stuff together to send off. You won't regret using their services.