After early issues, I contacted the company to cancel my service. Despite the fact that the sales manager I dealt with was incredibly rude, I ignored my gut feeling and decided to give this program a shot, primarily on the promise that e-filing would be much easier.
Now here we are, March 15, 2019 and the tax forms for filing for an S-Corp in Indiana still are not ready, and not just infrequently used forms, but page one of the Indiana IT-20S. I've been assured that the issues will be resolved before the due date of the return, but we should not be put in a position where we have to explain to clients that we will need to file their federal return today and their state return at a later date.
Additional issues include:
Items that require the preparer to override entries that are incorrectly inserted from elsewhere.
Forms that should be created based on entries are not always triggered.
Required entries on forms are not always required by the program.
I had high hopes for this program, but you'll be disappointed if you go in with even the most modest expectations. This program's shortcomings have necessitated the purchase of our previous package to complete returns. It has cost me extra money and significant time.