David F.

I find Southwest's practices to be straightforward with no unpleasant surprises. When you are shopping airfares, you know the fare posted includes 2 checked bags. Other airlines, you have to find out how much they are going to tack on for having the audacity to have luggage. Consequently, on those airlines, boarding always includes a mad scramble by the crew as they try to find room for everyone's "carry-on" because no one wants to pay the extra fee for checking a bag.

I have ordered from Newegg several times and there are never any big surprises. I just get what I order, when they said I will receive it.

I purchased 2 tires for a great price. The delivery to their recommended installers occurred in a fairly timely manner, but the installation was completely botched. After I took the time to review the installer on TireBuyer.com's website, I came to realize that a critical review would not be posted by TIreBuyer.com.

I was also disappointed in the limited inventory, because when I returned to buy the other 2 tires to match the first two I purchased, they no longer had that tire. Of course, I wish I had purchased all four in the first purchase, but I had not used an online tire retailer before and wanted to see if it would be an extra headache. I only wanted to buy the second pair because the installer wanted the opportunity to make amends for the first botched installation.

That said, if I had purchased all four tires when I made the original purchase and the installer had not messed up the installation, I would have been really please with TireBuyer.com. I'm annoyed that they repeatedly asked me to review the installer and then when I did, they censored the review.

After early issues, I contacted the company to cancel my service. Despite the fact that the sales manager I dealt with was incredibly rude, I ignored my gut feeling and decided to give this program a shot, primarily on the promise that e-filing would be much easier.

Now here we are, March 15,2019 and the tax forms for filing for an S-Corp in Indiana still are not ready, and not just infrequently used forms, but page one of the Indiana IT-20S. I've been assured that the issues will be resolved before the due date of the return, but we should not be put in a position where we have to explain to clients that we will need to file their federal return today and their state return at a later date.

Additional issues include:
Items that require the preparer to override entries that are incorrectly inserted from elsewhere.
Forms that should be created based on entries are not always triggered.
Required entries on forms are not always required by the program.

I had high hopes for this program, but you'll be disappointed if you go in with even the most modest expectations. This program's shortcomings have necessitated the purchase of our previous package to complete returns. It has cost me extra money and significant time.