Darrel F.

I needed to update my resume and found ResumeNow online. I found the service to be quite easy to use and felt the price for this service was reasonable. However, what I presumed was a one-time charge for services rendered became a monthly service fee that I had never agreed to pay? ResumeNow's customer service response to me noted their service is standardly setup as a 14-day trial, which if not cancelled after 14 days becomes a monthly fee of $23.85. I did not catch this repeat billing for 5 months and they are unwilling to refund any of the fees paid. I've been in business for many years and I pay attention to things like this when purchasing a product online, so I'm very frustrated to have been "burnt" by this organization who pulled one over on me! I've read a few other comments regarding the same billing practice, so I'd highly suggest using another Resume website, as there are plenty to choose from!

I've paid $58 per month for a Husband/Wife cancer policy that I purchased 10 years ago. Manhattan Life did not write this policy but they acquired the original writing carrier. I recently was diagnosed with a relatively minor form of skin cancer, which was removed by a physician using the Moh's surgical procedure. I filed a claim under my Manhattan Life critical illness policy and expected to receive a 25% of face value benefit for what's considered "carcinoma in situ". However, my claim was denied because of a contractual clause that says the cancer must be invasive. In other words, had a let the skin cancer grow and spread, then the policy would have paid a benefit. I know there are better policies than this one in the market, so I'd suggest looking at companies other than Manhattan Life!