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ManhattanLife

How would you rate ManhattanLife?
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Michigan
1 review
0 helpful votes
Follow Deanna Y.
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They will only give you a plan but when it comes to cancel your plan. It's impossible! They still keep billing you they're network has very little options. Do not ever go with them

Date of experience: January 7, 2025
South Carolina
1 review
0 helpful votes
Follow A S.
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They are double the cost of many other insurers. I made the mistake of trusting a fast talking insurance agent. Got much better deals on my own. Now that I have cancelled the insurance, they are denying claims made during the policy period. There are better companies you just have to look for them.

Date of experience: January 1, 2025
Kentucky
1 review
0 helpful votes
Follow Brittany B.
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I am self employed so I had to purchase commercial. The Sales Rep did their job, essentially making me think it was a good health plan for my basic preventative needs. Come to find out, after paying a lot on premiums, they covered NOTHING as I still had to pay out of pocket for copays and am now stuck with high medical bills, on the back end.

Date of experience: September 9, 2024
Rhode Island
1 review
1 helpful vote
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Worst experience ever
August 19, 2024

I never felt so thrown off after speaking to the last agent on August the 19-2024 this person did not know customer service very well and was basically arguing with me cutting me off constantly even when I repetitively ask him to let me finish he was more worried about winning the argument that he had with himself. I can assure you that the only thing he win was making me think about taking my business somewhere else. Definitely not worth keeping this policy after all. And I do not recommend it to anybody.

Date of experience: August 19, 2024
Illinois
1 review
6 helpful votes
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Vision coverage- Terrible
September 1, 2023

Never more deceived by any company or insurer. The allotment for a pair of glasses is pathetic, it's hidden in policy verbiage with no amount given. Came recommended by Boomer Benefits and as Medicare rider, Vision Dental Health. Very disappointed. Ripped me off for $700.

Date of experience: September 1, 2023
Pennsylvania
1 review
1 helpful vote
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Won't pay
November 27, 2023

They love to take your monthly payment, but good luck finding an agent that actually cares. I have submitted 2 claims, we are relatively healthy, they continue to find fault with the claims but don't let you know unless you call repeatedly.

Date of experience: November 27, 2023
Texas
1 review
13 helpful votes
Follow Carol S.
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I would never recommend this company. If you buy a policy, read the fine print. They have put me through hell just to get half of what I paid for and counted on. I believe they make you jump through the hoops in hopes you just give up. My policy is supposed to pay me for up to one year and if my claim last that long, it won't begin to touch what I paid for this coverage. Defiantly not a customer satisfaction company.

Date of experience: August 1, 2022
New York
0 reviews
10 helpful votes
Follow Robert A.
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This company is a Total Fraud! They were real quick to sell me on this policy and begin taking bi-weekly payments out of my pay. When I retired they never notified me of status of my policy nor would they refund any of the money I paid into the policy. What a steal and con of your income they pull on you. Someone should Audit them and put them out of business. I also reported them to "American Greed" as I am sure the Marketing & Sales and Administrative Staff are living high off the hog on some cruise or yacht in the Caribbean. If you are ever contacted by these Pirates - Tell them to take a Hike! What a Huge mistake I made when I signed up with them.

Date of experience: January 17, 2022
New York
1 review
11 helpful votes
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Disappointed
February 11, 2023

I'm currently trying to collect from them after having surgery. It's a joke what you have to do an go through.so far I only recieved half of what I paid for an they deducted my premium from so check. Now mind you I pay every two weeks through payroll. An every time you call you get someone different which they tell you something different every time. Now mind you I've been paying for it since 2015. So nooo I would not recommend this company. An God forbid your dr makes a mistake on your forms an crosses it out an even initials it they won't except it. So you have to file all over again. I pray every day I get what they owe me.

Date of experience: February 11, 2023
California
1 review
2 helpful votes
Follow Cora Z.
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They will do anything to their power to deny you. Then ask for more paperwork. I've been working on my paperwork for two months because they kept asking for paperwork from my doctor. Come to find out they denied me.

Date of experience: March 30, 2022
Texas
1 review
1 helpful vote
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Failure to pay claim
February 20, 2024

Company rep said verbally company would pay a radiation claim for skin cancer. Brochure says it pays for radiation trreatments. Then the company refused to pay a $14,000 claim even though a radiologist stated it was needed to save the clients life. Patient had to pay. Worst health insurance company ever encountered. Lawsuit being filed. Stay away from this low life operation

Date of experience: February 20, 2024
Georgia
1 review
4 helpful votes
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Joke of a company
June 8, 2022

No really - they wanted me to mail them a check. In 2022. No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022

Date of experience: June 8, 2022
California
1 review
7 helpful votes
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Extremely expensive Dental, Eye, and Hearing. $62+ for my husband and I EACH and then dental coverage is risible. My husband needed 2 crowns that they don't cover until the second year. Out of pocket over $1500 AFTER paying $1500 for the year in premiums. RUN! Find a Co-op or Dental School because all Dental Insurance is pretty horrible. I just canceled my policy.

Date of experience: April 11, 2022
Texas
2 reviews
13 helpful votes
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Awful Garbage
January 10, 2024

I have had good and bad insurance programs over the years. Manhattan Life First Health is by far the worst. Do not fall for the sales pitch. On paper the program looks like a good value until you are in the program and they refuse to pay the majority of claims. I required a hand surgery and their response to the physician and the hospital was "pay our of pocket and we will review the codes on the bills and determine if we will pay". WTF, have you ever heard of such a thing? Spend $40k and we will let you know later. On top of that, the scumbag representatives disappear after they bend you over. Run from these clowns, a total waste of money.

Date of experience: January 10, 2024
North Carolina
1 review
1 helpful vote
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I love having $0 deductibles and $0 co-pays and the price has never went up since the day I enrolled a few years ago! Have never had any issues with a claim I've made, and this company has paid me the difference for whatever was leftover for the balance on a bill!

I thought it was too good to be true for the low price I was quoted but it has been very real and I'm extremely happy with the coverage. It's called 'Affordable Choice' and I highly reccomend it to anyone who can qualify for it!

Date of experience: June 13, 2023
Ohio
1 review
3 helpful votes
Follow Myra O.
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This company is really a joke. I made the stupid mistake in trying to do business with this insurance company almost three years ago, after about two or three months, I spoke with someone and told them that I NO LONGER wanted to do business with them. Just three months ago I decided to take a look in MyPay to go over my deductions and I found out that Manhattan Life had again, started taking allotments in the amount of $49.00 dollars out my checking account for at least from February of this year (2023). This is fraud and I really do not know how to address the issue, but my plan is to talk to someone in their corporate office and also report this incident to the better business bureau. I've never been so insulted and disrespected in my life.

Date of experience: October 23, 2023
New York
1 review
6 helpful votes
Follow kristina h.
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I just had a baby. And it's so hard to claim my benifits smh. Good thing i had my savings to take care of me and my kids while out on maternity leave. I would not recomend at all. THE WORST! And they take money from you every paycheck.

Date of experience: August 27, 2023
Indiana
2 reviews
10 helpful votes
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Cancer Claim Denied
December 22, 2021

I've paid $58 per month for a Husband/Wife cancer policy that I purchased 10 years ago. Manhattan Life did not write this policy but they acquired the original writing carrier. I recently was diagnosed with a relatively minor form of skin cancer, which was removed by a physician using the Moh's surgical procedure. I filed a claim under my Manhattan Life critical illness policy and expected to receive a 25% of face value benefit for what's considered "carcinoma in situ". However, my claim was denied because of a contractual clause that says the cancer must be invasive. In other words, had a let the skin cancer grow and spread, then the policy would have paid a benefit. I know there are better policies than this one in the market, so I'd suggest looking at companies other than Manhattan Life!

Date of experience: December 22, 2021
Florida
1 review
3 helpful votes
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Full of crap
March 24, 2022

Manhattan Life is a joke. They take you threw so much. Anything not to pay you for your disability claim. They ask for all of this unnecessary paperwork. Well I will be dropping them.

Date of experience: March 24, 2022
Texas
1 review
15 helpful votes
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My experience with Manhattan life disability insurance is bad! What I don't understand they have no problem in taking your money out of your check every two weeks, but when you need them, they want unnecessary paperwork which they don't even have a form for and they really are not in a hurry the process you claim! But I didn't listen to my coworkers which advice me not to keep Manhattan life disability insurance!, I should have listened. If you're looking for a good Disability Policy to cover your bills when you are sick from work try somebody else!

Date of experience: September 2, 2021

Overview

ManhattanLife has a rating of 1.4 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. ManhattanLife ranks 96th among Life Insurance sites.

service
21
value
22
shipping
4
returns
5
quality
18
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