Jess and her staff are very friendly, highly knowledgeable and can knock the heck out of the bag. My Daughter and I look forward to going to class and always come out feeling good about ourselves knowing we have done something good for ourselves not just physically but mentally too. With the variety of classes they offer through out the day/night/week we are able to make it to class at least 3-4 times a week. I suggest everyone reading this to try the trial period, which is pretty cheap. I assure you will become a member.