Used to be alot better. They had a running blog on the right side of the page where we could all keep each other updated with our own personal experience with different products and/or services. It was very helpful. They have deleted this aspect and replaced it with ongoing jibber that serves no purpose other than to promote themselves. I also was one of the first people to pre-order Brads book as I was very excited to get more information. Very disappointed and it ended up in the trash the next day.
Hi C M! We are sorry to see you go. If there is anything we can do to restore your faith in BTR please do not hesitate to contact us at social@beyondtherack.com. Thank you!
Terrible customer service and their prices just aren't competitive enough. I would rather support a small company than anything corportate but I just can't get past their lousy customer service.
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
C Has Earned 14 Votes
C M.'s review of NoMoreRack earned a Very Helpful vote
C M.'s review of Brad's Deals earned 7 Very Helpful votes
C M.'s review of Tanga earned 6 Very Helpful votes
Hi C M! We are sorry to see you go. If there is anything we can do to restore your faith in BTR please do not hesitate to contact us at social@beyondtherack.com. Thank you!