I have been a customer on and off for many years and their recent Holiday Subscription deal (50% off) was simply too good to pass up so I signed up for the 750 image/month subscription ... excellent value! The website is intuitive and search engine yields excellent and relevant results. I would say that a good percentage of the photos found at the site are similar to comparable micro-stock sites (e.g. Shutterstock) but there are unique photos as well which will always have the Dreamstime feel and appeal to them. I am a stock photography buyer professional so it is critical to understand the terms and conditions of working with the images as well as understanding those of your subscription or credit purchase. Keep this in mind so as not to be surprised when charges you agreed to appear on your statement. You have the ability to manage your account using your profile and subscription tools and I would encourage any buyer to become familiar with these before making a purchase. Understand this is a business and micro-stock companies need to make a living to be smart about what you are buying. There are free image sites for those who would prefer not to deal with the transactional side of things but, again, remember you use a service, such as a stock photography site, for a reason ... and that is not only to find a pretty picture but ALSO to license it. From that standpoint, Dreamstime offers a competitive product in this market and, although I cannot comment on customer service, which I have not used, it makes sense to educate yourself on what a stock photography business provides and what its terms and conditions are behind the service it provides relative to the fees you pay. Having purchased Getty Images priced fees in the past, I am very pleased with Dreamstime.