• IStock

Overview

IStock has a rating of 2.3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. IStock ranks 45th among Stock Photos sites.

  • Service
    2
  • Value
    2
  • Returns
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate IStock?

Reviews (3)

Rating

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Thumbnail of user mk653
1 review
0 helpful votes
October 31st, 2023

Used free trial as a private individual and forgot to subscribe despite not needing the service due to multiple life stressors including domestic violence.
Istock acknowledged that I had not downloaded any additional images beyond the 2 I downloaded during the 'free trial' but refused to refund any of the $654.5 they debited claiming that 'it would not be fair' to other customers.

Products used:
Nothing

Service
Value
Returns
Thumbnail of user christiank42
7 reviews
13 helpful votes
January 6th, 2018

I find Thinkstock by Getty to be one of the best values in subscription stock photography for the simple fact that the site is backed by the quality of the Getty name, the photography covers libraries and photographers past and present, and the site's management tools for your subscription are easy to use and, recently, have been upgraded so that they are the same across multiple Getty platforms... great idea!

Thumbnail of user fleurh7
1 review
0 helpful votes
December 7th, 2023

Please don't be an idiot like me and be sure to read the fine print on your contract. Information on the website and the emails you receive is not necessarily the time zone that your trial period is in. For example, I'm in Australia and the trial period actually finished the day before the date that they keep referring to via email, etc. I now have to spend a year using their services, which is really depressing as I wasn't stoked with the images I found. Unfortunately, the customer service communication is cut and paste, so when you do have a query what you get as a uniform response. I'm trying to update my card details and I just keep getting the same email back. It's like communicating with a rock. I can't believe I'm stuck with them for another 11 months- shmer!

Service
Value

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