Cheryl L.

Tripadvisor.com forums consist of volunteers from the online public. Therefore, one will find an array of characters and personalities. Some are scammers pushing their wares. Others (the majority) are fellow travelers. However, there are some specific forums (e.g. Paris) that consist of regulars (some residents of that particular city/country) and they can be absolutely rude and nasty. What is very frustrating and galling is when people get their posts deleted arbitrarily by other forum members. That's legitimate if the posts were indeed inflammatory or 'inappropriate' (Tripadvisor's term). But what's happening more and more nowadays is that some of these forum posters, who have a personal dislike towards other forum posters, report innocent posts as being 'inappropriate'. There is no way to prove that is happening other than what you witness yourself. Don't even bother arguing your point with the Tripadvisor personnel as they could care less.

In short, Tripadvisor may be a good way to learn about traveling. But you need to keep in mind that there are quite very nasty, negative types who are there day and night hoping to make things difficult for others.

I should've researched for reviews of this UK company before I got into this mess. It appears it's standard to drop the ball when it comes to foreign shipments. I live in the States and thought I'd be happy ordering from Figleaves as their prices are very competitive. They also offer a huge selection of lingerie. I placed an order on Apr. 28th & up to now I don't have my order delivered. I did not want to pay the enormous additional cost for tracking. So I have no idea where my order is whether or not it's actually lost/stolen. I contacted Figleaves customer service & they keep telling me to continue to wait. The first rep. Told me to wait a couple of days (that was May 10th). Still the package didn't show up on the 10th so I contacted them a second time; the next rep. Says to wait until the 13th before they can help me! Firstly why they charge for tracking is beyond reason as every other merchant offers it for free. Really soured my mind on ordering from them again after this!