Thumbnail of user cathyc21

Cathy C.

Contributor Level

Total Points
83

1 Review by Cathy

  • Intothedarkroom

4/6/14

This company has the worst customer service ever. Stay away from this company unless you are ok being frustrated. I signed up with them and the first product that I downloaded was the vend photocart. Because they have no customer service number. I basically tried to go on YouTube look at videos and figure out how to set things up on my own. When I started having difficulty setting up customer payments. I contacted them through support. They were HORRIBLE with response time. This issue went on for 3 days. During those 3 days I could not access my photocart. They finally messaged me back, told me to go back into my account and try it again. I logged back in only to find out that I lost all of my information -images etc... I have been trying to get them to help me understand what's going on and to help me get all of my information back. I am a boudoir photographer and I am very careful with my customer images. I am so worried about the lost images. So far I still haven't gotten any response from the company.

Cathy Has Earned 3 Votes

Cathy C.'s review of Intothedarkroom earned 3 Very Helpful votes

Cathy hasn’t received any thanks yous.

Cathy doesn’t have any fans yet.

Cathy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mollyf25
5/23/19

I don't know what happened to this company! They were extremely helpful and responsive a couple...

Thumbnail of user marneem
5/15/19

I have been a client for over 6 years and they have been impossible to work with. There is no...