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Casey p.

Contributor Level

Total Points
83

1 Review by Casey

  • RoseWholesale

7/12/16

I paid for a swimsuit as a gift for my wife and paid extra 10 dollars for delivery within 7-10 days... double that time and I still have not received anything though they definitely took my money. Twice it would seem. I got two payment confirmation emails and two tracking numbers though I only ordered once. Tried to call customer service and got a number that asked me to leave a message. Seems very fishy. Never have I ever had a voice-mail be my response during their stated hours of operation at any legitimate business customers service number. I want my full refund. Both of them it would seem. I don't even care about the swimsuit that I ordered. Obviously the time for that gift has come and gone. Total fraud. Paid extra also for tracking number that doesnt work. Now I have to figure out who to report this too and make sure they stop hitting my bank info for more payments.

July 19 2016--
So as of today after multiple communications with this company I retract my statements that this business is a scam. They refunded my money and told me I could keep my item if it did arrive and also gave me a coupon to make up for the bad experience I had with this order. I finally did receive my order today and it fit nicely. I am pleased with the way they addressed my concerns and tried to make it right. I will try this company out again in the future.

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CustomerService R. – RoseWholesale Rep

Dear Casey p,

Thank you for your valuable feedback.

Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
We have contacted you in the ticket about it. Could you please refer to your ticket?

If any question, please email to support@rosewholesale.com.

Yours sincerely,
Rosewholesale.com Customer Service

Casey Has Earned 3 Votes

Casey P.'s review of RoseWholesale earned 3 Very Helpful votes

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