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Bonnie W.

1
Level 1 Contributor

Contributor Level

Total Points
331

4 Reviews by Bonnie

  • Comcast

7/28/22

I once used Comcast (before Verizon Fios became a competitor) and had the worse experience. They were basically a monopoly on cable service, making it unimportant to please customers. When Verizon Fios was made available, I quickly switched. Recently, I decided to check prices out and services, hoping that Comcast had changed its ways. They have not! The really did not care if I was using their service and only wanted me to switch to them online. No one should try to talk to them on the phone because you are not important enough for them to devote a few minutes of their time. Their stock went down today (July 28,2022) because they did not add any subscribers. Finally, the public has revolted and are not longer signing up for Comcast.

Products used:
I ended up signing up for Verizon Fios. They actually talked to me on the phone when I had an issue. by the way, that was the first time in 5 years I called and Verizon responded while Comcast made me feel like a nuisance

Service
Value
Quality
  • United Airlines

7/21/22

I am only 5'3" and the coach seat leg room is so tight that I could not move! The passenger next to me was 6' tall and had to put his leg at an angle towards me, making it even worse. The customer service staff treats coach passenger as lower than low humans. I was on a flight from Las Vegas to Newark but ended up at the airport 4 hours too early. Even though the earlier flight was paractically empty and my later flight was full, they would not allow me to change without a hefty fee. When I made the request, the staff treated me as if I was bothering them with such a low level request. I will NEVER fly on United again.

Service
Value
  • Overstock.com

7/21/17

Overstock would be a better online shoppin place if they don't make you go through hoops to return items that are not as describled. I purchased a grey rug which was actually blue so when I used their automated system, I was asked to pay for shipping. I had to write and call before I overstock sent me a postage paid UPS sticker. Amazon just accepts justified returns but overstock makes you spend an extra 15 minutes before they will do the saem

  • Etsy

7/21/17

Half of the goods for sale on Etsy are not homemade - unless you define homemade as made in a factory in China. So many of their items can be found in discount stores and even Chinatwon that you are wasting our time if you want qualify goods that are homemade. I suggest people stay away from shopping on Etsy until they don't lie about their policy of requring Sellers to sell items they design or make.

Bonnie Has Earned 11 Votes

Bonnie W.'s review of Overstock.com earned 2 Very Helpful votes

Bonnie W.'s review of Etsy earned 8 Very Helpful votes

Bonnie W.'s review of United Airlines earned a Very Helpful vote

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