I am a general contractor and have used Wayfair for years. I understand the challenges faced by them and others during this time of the pandemic. My business has also suffered but I have remained customer focused. Wayfair has not. I have spent hours on the phone waiting to get through to customer service only to be hung up on. Emails, direct messages on twitter and promises of call backs from a supervisor have all failed. NO callback as promised and no answer. The vanity is 2 weeks late shipping. The delivery was scheduled for Thursday and they blew me off. If there was a 0 rating, it would be too high. I will let all my customers know to stay clear of Wayfair.