azeez J.

Please see below. The vendor did not process the refund for returned merchandise in a timely manner resulting in my disputing the charge. When I contacted them a few weeks ago, they said that the refund could only be processed after the dispute was settled. That occurred per you letter on July 18th. Upon inquiring today as to the status, they advised me that I have to wait another 3 months before they will issue the credit and refund. This is simply not reasonable nor an accepted business practice. Accordingly, I request that the matter remains in dispute until such time that I am actually reimbursed for the retuned merchandise. And perhaps a push from you to expedite payment may help. It makes no sense that my client and I have to wait 3 more months to be reimbursed. That is simply not acceptable.
Thank you
Azeez

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