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2 Reviews by arlene

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I ordered two dresses and a cardigan sweater from JC Penny. It took over 4 weeks to receive the dresses and they were not as described on their website. I decided to return them but could not find a return document. I called and they said it was on the outside of the package and that I could just peel it off. NOT. I ended up typing up the return information myself, packaging it and sending it back through UPS. We will see what happens - i.e., will I get my credit back to American Express. I'll write another review in 4 weeks -- when and if I receive it. The cardigan did not come with the dresses even though I ordered it at the same time. I called to cancel and they told me it was too late as it was on the way. I received it today -- and OMG -- I just couldn't believe it. It was balled up and put in a plastic bag. Obviously, it had been a return and rather than refolding it properly and relabeling it -- again -- they just 'balled' it up and stuck it in a plastic bag. There was no invoice in the envelope that it was sent in. I checked the outside of the package (as I was told before this was where to find the return information) -- but to no avail. There was NO return information. Also, this cardigan is so cheaply made that when you pick it up you can see your hand through it. EEE GADS -- so awful. I am not returning the sweater -- too much of a hassle and it would probably cost me more than it is worth. I will donate to the thrift store. I will never - never order another thing through JC Penny. Good luck if you do.




This morning I received an E-mail from Appleseeds requesting that I participate in a survey -- and if I did -- I would receive $25.00 off my next order. I took the survey and received a code with an expiration date of April 15. I decided to order a couple of items -- but when I entered the code it said it was invalid. I called Appleseeds and was told that I should go ahead and place my order for the full amount -- then call their customer service and they would adjust the order by $25.00. I couldn't even believe that they said this. I told the rep that this made absolutely no common sense. He agreed but said that this was what he was told to say. Oh -- okay -- I'm going to go ahead and place an order at full price, then get on the phone to their customer service with the hope that they will adjust my order --- I don't think so. I'm fuming and will not order from this company again.

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Arlene G.'s review of Appleseed's earned 6 Very Helpful votes

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