I've played over 10 years +, watched them change from words with friends to same just #2 which was supposed to be better, what a joke. You're constantly closing out all apps since you can't exit from ads, just stuck there, support that's a joke they say they'll contact you w/I 48 hours that was 3 days ago. I want to uninstall but I feel like I'm leaving my friends that I've played with for 10 years and I feel bad about that. The game is not the same as original it's so much worse I rarely had a problem till they "upgraded " to improve...yeah right. I am stuck playing with global people when I have my real friends on my friend side but am continually being cheated out of weekly rewards when I'm playing my friends not the ones on global. I've gotten to where I don't even collect rewards because in global it's much lower. Lags alot, shuts down on daily basis I want to tell my friends I want to leave but it's like total abandonment, it's not their fault it's the crappy game. The games way of trying to pacify you is give you 7 days ad free the only thing good about this is you don't have to keep closing out every app to get off it. I do believe I will look for another game not Zenga