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ally f.

Contributor Level

Total Points
173

2 Reviews by ally

  • Hotwire

4/10/19

I booked a "hot deal", which was consider to be 3.5-4 stars. Turns out online it is a two star review! It is a pet friendly hotel, and i am allergic to dogs. I stated I was able to stay at ANY other hotel, they refused however my "safety" was their priority. Also turns out my hotel has mold. Can't wait for vacation. Don't book with Hotwire! Horrible customer service.

  • DHgate

4/18/18

DHGate is a complete scam. I researched and researched thinking i might be able to find an affordable wedding dress. I knew going into this that it would be a gamble, however, after thoroughly reading through the reviews, I went for it. The dress was AWFUL. You could see right through it, the quality was poor. The seems were coming undone. The seller asked me to illegally ship this back so that they would not be fined with customs. After this, I opened a dispute with DHgate, sent NUMEROUS of photos, of which were all very much valid, and able to see the mistakes. I sent over 20 photos, and they claimed none of them were up to their expectation. In the end I was unable to receive my refund and was asked to spend over $100 to ship the dress back, the dress was $177 in the first place. Yes, i know it was a huge risk to try and find a dress, but based on the photos and reviews. I had no reason not to go for it. I would absolutely not trust their quality nor their customer service.

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DHgate C. – DHgate Rep

Hi Ally,

You were given the option to return the item for a refund or for a partial refund of $80USD. In your case, you have chosen the partial refund.

It was already processed and the $74USD was returned to your card and the $6USD was returned as a coupon since you used a coupon for this transaction.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com

Regards,
Riane
Customer Service Center
DHgate.com

ally Has Earned 11 Votes

Ally F.'s review of DHgate earned 10 Very Helpful votes

Ally F.'s review of Hotwire earned a Very Helpful vote

ally Has Received 1 Thank You

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Mayra D. thanked you for your review of DHgate

“Do you know that "seller" ( thieves) in dhgate only have to pay a fee to dhgate for breaking their policies and dhgate let them continue ripping off customer. Now you know how dhgate make 120 billion since 2004.”

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