I can't never get a hold of anyone there. Site is down no one responses to email, calls, texts and etc. Site is working slow and hardly opens up, they don't respond either. My site doesn't update properly so I tried to get a hold of them for 2 weeks and no one calls back. It says they are open 24 hours a day. Let me say something: they are never open and never respond to you. All they care about is your $ and that you renew with them site at the end of the year. Everything else you are on your own. Unprofessional business, that's all I have to say.