GeometricBox

I can't never get a hold of anyone there. Site is down no one responses to email, calls, texts and etc. Site is working slow and hardly opens up, they don't respond either. My site doesn't update properly so I tried to get a hold of them for 2 weeks and no one calls back. It says they are open 24 hours a day. Let me say something: they are never open and never respond to you. All they care about is your $ and that you renew with them site at the end of the year. Everything else you are on your own. Unprofessional business, that's all I have to say.

I called them when my website was completely down and my hosting company refused to help me out, GeometricBox wordpress services were really quick and resolved the issue in just couple of hours, best thing about them is their phone support which is not easy to get for wordpress websites, I felt like talking to real people, always ready to help, yes their support is paid but after all who runs a business for free, love them and its worth it!

I am the CEO of chronicintractablepainandyou.org and my name is Dennis Verdugo.
Contacted one of you co-agents in India and this is what happened.
We have a BIG problem! Our first website was hacked and had to be redone and re-designed with added security. The first contact person was Alex Green in 2014/2015. We contacted Geometric Box and we were told that the problem would be corrected. This year we were hacked again with posts of porn among other things. We have paid for the security and the back-up since the first incidence. The site is no longer available. We cannot get into the site. We have paid you twice for developing and transferring the site to word press. We have paid you twice for hosting and security plus everything else. Is there a BACKUP of the site? All our work (10 years) is gone. All the files are gone! When the site was transferred the second time it was hacked again! Where are all the files and images? Do you understand what I'm saying? All these actions have put a tremendous amount of stress on our President and Founder, Dr. Patricia Verdugo. Our site was a lifelong dream of Dr. Patricia Verdugo. She had lost all hope of ever seeing her dream come true. At his point we are demanding that you refund us ALL monies paid to you. We have paid Geometric Box approximately $1500 dollars for services not given. We have contacted our attorney and he is drafting a Law Suit against your company which will include pain and suffering, malfeasance and a refund of all monies paid to Geometric Box. We are also contacting Geometric Box here in the USA and telling them what's happened. What are you going to do about this fiasco? I Want an answer now, or buy the end of today, no extensions on the time factor. If you do not contact me by the end of the day the lawsuit will go forward, and your headquarters company will be notified. This conversation was recorded by agent,

I messed up a website I was admin on for a business and had a major panic attack.

I called geometric box talked to a very informed and supportive associate who quickly and efficiently addressed my issue. For a small fee they fixed the problem way faster than I thought possible (about 15 minutes).

My panic attack quickly ended!

Highly recommend this site.

I am very pleased with the Wordpress Website Support. The guys were great, no issues with multiple changes that I requested. They communicated very well and replied to email within hours. They took my ideas and put them together into a great website. I would highly recommend Geometric Box. Great Price, Great Wordpress Web Design & Wordpress Web support.

Geometric box are The worst company i never ever experience. I pay more money and finishing my website in six month.
The experience i had with them I'll never be cheated again by any of schemers

I couldn't log into Wordpress. Seeking Wordpress assistance, I called Geometric Box thinking I was speaking with Wordpress (search Word Press support and you get those crooks). They asked for my hosting username and password - as my host is also tied into WP I thought I was speaking with the same people and gave them my login. They put me on hold and then came back telling me my WP admin had been deleted and I needed to recreate/decrypt the database. Cost: $140. I started to get suspicious - I know you will say I should never have shared my username/password. Lesson learned. Anyway, hung up and called my hosting company directly. My host solved the problem and no surprise, none of the issues identified by GeometricBox were involved. I immediately changed our password... Now today our email was down. Called our host again and was told there were too many login attempts and the security blocked our site. So, I can presume GeometricBox was trying to get into my site today and cause mischief. These guys are really crooks and should be prosecuted.

We are very satisfied with our new website! Alex was very patient and professional regarding our web design and change requests throughout the designing process and was always fast to respond when we had questions. Excellent customer service and great Support For WP Website.

I have gone through a few different wordpress support companies in the last years. At this point I have to suggest One Name - Geometric Box. They are relatively new on the scene but I'm finding they have very high quality support at a very affordable price.

These guys rank on google for the keyword "Wordpress Customer Service Phone Number" with a link to their number, but they are not affiliated with WordPress.

I goofed up some code and was locked out of my website. I thought I called WordPress customer support (turns out it was these dirtbags). After I gave them my WordPress and BlueHost logins, they said they would just reset my WordPress and I would start over and that they would charge me $50. I paid them. They said they would get back to me in 30 minutes. They did not.

I ended up calling my hosting provider and we fixed the problem in like 30 seconds. Don't pay these guys any money.

I purchased a website and never got it. Who is there to help?

We engaged GeometricBox to fix an issue with a javascript error we were getting with our contact page. The error was preventing the contact page from autoforwarding the contact info to our office. When I first talked to the GeometricBox staff, they told me that they could easily fix this and that it would cost $100. I paid via Paypal and sent them an email showing the code that my site developer said needed to be entered into the site code to correct the error.

After a few days, I emailed GeometricBox again and asked them for a status report. They never responded, but I did notice that they did make an attempt to resolve our website's issue.

I waited another 5 days before emailing them again asking for a status report again... still no response. After that email, I noticed more activity, but no resolution to our issue and no correspondence from GeometricBox. After another email two days later, I received a voicemail telling me that issue had been resolved and that I should call back to discuss the workaround they have come up with. I called them back and was put on hold... I waited on hold for twenty minutes before I hung up.

It has been two weeks since we engaged their services and I have not received one email response and we are no closer to resolving our issue. This morning I told them via email, we no longer require their services. We had a terrible experience with this company and recommend that you do not use them.

My Name is Mark. I have a WordPress Website. I had found some issues in my website then contacted this company and they fixed my all WP issues with Experienced WordPress Web Developer. Thanks Geometric Box for Your Helpful Services.

I have found some issue on my Wordpress website. I called WordPress support Services to fix my issue and Geometric Box fix my issue in low cost. They provide best WordPress support services with expert Wordpress Developer.