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Alexis O.

1
Level 1 Contributor

Contributor Level

Total Points
322

4 Reviews by Alexis

  • TrendsGal

8/12/17

If you want to go through a lot of stress and a rediculous amount of waiting for Trendsgal, by all means use this company. Very poor customer service! They ran out of most my items I ordered because of their lengthy time of reviewing the order. It's a looonnng dooming process that cost me a lot of time and my time is more valuable. I sent them numerous of messages telling them I'd rather cancel my order (before they processed) they ignored my messages and changed the status to "processed" and said it would be sent out asap but it still says it hasn't been shipped and they cannot do anything. I specifically told them I have to have it by a certain time and it's been almost 2 weeks and they haven't even sent my packages!

* TrendsGal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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service r. – TrendsGal Rep

Dear Alexis O.

We are sorry that you are experiencing issues.

Trendsgal clearly states on each items page the processing time of each product. The time it takes for you to receive your package will be the processing time plus the shipping time.

We have sent you a message and kindly ask that you reply to us via a ticket.

Trendsgal Customer Service Center

  • Target

8/10/17

Great customer service and many items to choose from. Only issue going there is I always find more things to buy then I need. One stop shop

  • Urban Decay

8/10/17

Bright vibrant and trustworthy makeup! Well worth the money I paid. This is one of my favorite brands!

  • Amazon

8/10/17

I have amazon prime which is expensive at first. However, I saved a lot of money from their deals. The company is super realizable and has top notch customer service

Alexis Has Earned 2 Votes

Alexis O.'s review of TrendsGal earned 2 Very Helpful votes

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