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ZooskReviews 3,541

2.3

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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288

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New York
1 review
0 helpful votes
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The woman of my dreams!
January 16, 2016

From the first time i saw this woman i knew that we would hit it off, Just a feeling and i was right! Thank You Zoosk from both of us!

Date of experience: January 16, 2016
Illinois
1 review
1 helpful vote
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I would recommend zoosk to anyone... I met some wonderful women & had quite a few different dates, with different women. Only thing that's frustrating... is not knowing who can even read the emails u send, or who can email back!? Due to them maybe not being fully paid members. It just gets frustrating, cuz when trying to message them, u don't know if they've read your msg or just aren't interested!?

Date of experience: January 15, 2016
Ohio
1 review
8 helpful votes
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Waste of time!
January 15, 2016

They ask my preferences but then completely ignore them and my "smart picks" and "carousel" are always men 10-15 years older than have any interest in. My default preferences should be the ones I choose not them! If a person is no longer paying them remove their profile and once you choose delete why do they continue to show up in your picks? What a waste!

Date of experience: January 15, 2016
Alabama
1 review
1 helpful vote
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Met someone on Zoosk
January 14, 2016

It took a while, but I met a great guy and we have so much in common! So happy to have met him :)

Date of experience: January 14, 2016
Louisiana
1 review
5 helpful votes
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Looking
January 14, 2016

It was good and bad. There are so many strange people out there. The three I met look nothing like their pics

Date of experience: January 14, 2016
Utah
1 review
0 helpful votes
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Not too awful
January 14, 2016

Some bad apples, as you'd expect; for the most part, the guys seemed pretty genuine though; even kind of sweet sometimes.

Date of experience: January 14, 2016
Pennsylvania
1 review
0 helpful votes
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Founding love
January 14, 2016

I thought that meeting someone online and making a real connection would never really happen. But, fortunately, for me I was wrong. I have found the perfect woman for me. We have made pans for our future together, and I can say that I truly love her. I thought that I would never feel love again, Once again, I was proven wrong. In saying all of that, I'm glad that I stepped out side of my comfort zone to find someone. For the first time in a very long time I am happy. Looking the all I want is for this girl to be happy. Thanks for everything.

Date of experience: January 14, 2016
New Zealand
1 review
16 helpful votes
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Shallow
January 13, 2016

To be honest im not a bad looking guy. I have no trouble with girls in real life but i moved somewere new and i didnt no eney one so i thort i give it a try. Had no luck its more for attention seekers than eney thing else.

Date of experience: January 13, 2016
GB
1 review
21 helpful votes
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Devious
January 13, 2016

This has to be one of the most devious Sites, they send you false notifications about other members that viewed your profile in order to generate a response, I have contacted other members andt they had stated they had NOT viewed my profile when Zoosk indicated they had, also be wary of the automatic subscription renewal from your Bank Account be shure to cancel this another mistake I made. I have now cancelled my subscription and will not be renewing it with these bunch of cowboys. AVOID

Date of experience: January 13, 2016
Washington
1 review
1 helpful vote
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Had a lot of dates but didn't meet the one. Almost gave up. Then I met Stepphanie. It was like we had known eachother all our lives. We are getting married. My advice is to be patient and rush things or get discouraged. It took almost ma year but I found my soul mate.

Date of experience: January 13, 2016
Georgia
1 review
1 helpful vote
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Lucky
January 12, 2016

I'm lucky to find my future husband on zoosk. Which everyone the best of luck. Thanks zoosk.

Date of experience: January 12, 2016
Florida
1 review
1 helpful vote
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I have been on many dating sites for 2 years and I have had plenty of first meetings and even a short relationship but just couldn't find the man I wanted.
So I took a break from dating sites from time to time only finding myself going back and each time being disappointed. After about a 2 month break, I decided to sign on Zoosk as a free member and just peruse the site for awhile to see if I wanted to pay and advance my membership. On the 2nd day after signing up on Zoosk, I logged into the site and it gave me a row of pictures to click through. One click, 2 clicks, 3 clicks... and there he was... a picture of Jay! I definitely hit the "YES" button. He was so handsome and there was something about his eyes and smile that I loved. He flirted back, I had to message this man so I paid my membership fee and started messaging Jay. It was his last day on Zoosk and he wasn't going to renew his membership!. We met in person 3 days later and it was love at first sight. We are planning on a definite future together. Thank you Zoosk.

Date of experience: January 12, 2016
Michigan
1 review
1 helpful vote
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No one knows where to find a kindred spirit. Chance meetings at the mall or grocery store are only available on each persons best days. In my profession I see many peoples lives through tax preparation. I see love for spouses and I see the ones that just hang on. I am jealous of those that have found that long term person. This site and all dating sites that encourage people to find that are a God send. As many bad experiences that people put on the other, the real goal is to find one out of this haystack. I hope that I have found that person here. I have no clue how I would have found her any other way. Thanks!

Date of experience: January 12, 2016
Washington
1 review
1 helpful vote
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Boston Seattle
January 10, 2016

When you connect you just connect. Love at first sight. Met my forever after. Thank you Zoosk.

Date of experience: January 10, 2016
Illinois
1 review
0 helpful votes
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Met a great guy
January 10, 2016

I met the greatest guy the first day I was on the site :)

Date of experience: January 10, 2016
GB
1 review
10 helpful votes
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Odd
January 10, 2016

I joined as a free member and stayed that way for about a week and loads of people checked out my profile and sent messages I couldn't open. I also got a lot of the round robin type emails that get sent out and hopefully fool you into thinking you're doing even better than you are and tempt you to spend out on a contract.

I paid a months membership and sure enough there were some personal emails as well. I continued to get some good interest and yet decided I'd not stay with this site after a month as I have membership elsewhere.

I contacted their customer service to check that I would still have access for the remainder of my paid for month and was assured I would even though some of the info on the site suggested to me that you'd lose your fee when you cancelled. They cancelled my re billing contract (without me actually asking them to do so. I'd only asked a question). Now real issue here and I did indeed still have access as advised but guess what? This was a couple of days ago and I have had only two views since and no email or other contact from anyone! Lol!

The other strange thing was that when I joined as a free member (and I have to admit I was a tad cynical about this at the time) there was a very high proportion of profiles with pictures of professional quality depicting stunning women. I'm sure some of these were genuine :) However I have never seen this ratio of "supermodels" to normal mere mortals before.

Finally this happens in life I know. But it seems to happen on some sites more regularly and this site is one of them for me. Namely arranging to meet someone who continually tries to rearrange on you.

I've been on sites where this hasn't happened in years of membership. I've been on sites where it happens almost as soon as you join and strangely seems to happen most frequently at the end of the month when your fee is due. Someone pops up out of the blue and wants to meet you! Co-incidence maybe?

I sure wouldn't recommend this site, although I expect it works well for some.

Date of experience: January 10, 2016
Georgia
1 review
17 helpful votes
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Most of the profiles you see will not be active or respond. They are likely subscriptions that are lapsed but not deactivated so ZOOSK will keep showing them to you. They will also continually show you "matches" 100 miles away.

Date of experience: January 9, 2016
North Carolina
1 review
0 helpful votes
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From the moment I meet Kelly the attraction was instant We have been inseparable. Thank you Zoosk.

Date of experience: January 8, 2016
Florida
5 reviews
40 helpful votes
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I signed up and wrote a statement and when I renewed realized they changed my statement. They do manipulate their site to create more revenue. That is why I quit after 2 different occasions. People do need to need to know what they are getting themselves into.

Date of experience: January 8, 2016
New York
1 review
0 helpful votes
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Great
January 6, 2016

I wanted to thank you for giving to this oppertunity of finding someone that was meant for me. We have been happy for the past almost 2 weeks hes great

Date of experience: January 6, 2016