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ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 32nd among Dating sites.

service
316
value
325
quality
288
New York
1 review
0 helpful votes
Follow Cynthia C.
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Great site!
July 29, 2017

I have tried a few other dating sites and Zoosk was the easiest to use and the best for getting to know people. It took me awhile to meet someone special, but that is to be expected. I went off a few times, dated someone and when it did not work out i came right back on and tried again. If this relationship does not work out i will go back on the site. Found it a great way to connect with people and i have recommended it to many of my friends as the best online dating site.

Date of experience: July 29, 2017
Australia
6 reviews
18 helpful votes
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I thought it was a free dating site, and sure you can join and spend an hour putting in all your personal details for free but to contact someone costs. First there is a subscription $30 per month, then a $25 joining fee, then a further $20+ per month so that others can contact you back etc, Then more charges to buy coins! (There are other better constructed sites like pof and OKCupid that really are free)
After all that there are insufficient search filters and it takes an extra click and wait to refresh to see profile details so it takes ages to sort through the unsuitable people who are too tall, too short, wrong religion etc.
There are insufficient options or guidelines for body type so effectively Slim = anything from Skinny to Average, Average = Overweight and curvy could mean anything from slim wasted with curves to obese.
Two days after joining I tried to pause my subscription which is a very complex process and doesn't actually pause your subscription, so it will still expire at the same time even if you are unable to use it and it is difficult to find how to stop the auto renewals, one auto renewal for the sub's and another for the additional features. You have to find and stop both or you will keep getting charged every month.
Positive reviews are probably by staff or paid reviewers.

Date of experience: July 28, 2017
Pennsylvania
1 review
0 helpful votes
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Thanks not alot of singles in my area found one it's going good not worth the money I don't think though the free online stuff isn't much different

Date of experience: July 27, 2017
Pennsylvania
1 review
6 helpful votes
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I've been on zoosk as a free member for a few months. I kept getting messages that my profile was being "viewed" by the same woman once or twice a day for a week. I figured that she also has a free account so she couldn't message me - but it seemed she was checking me out. I decided to see if she was on facebook so I could contact her there. I found her on facebook (same pic). So I made a facebook friend request. Well, she not only declined my friend request but also blocked me. Oops. LOL. Obviously, she wasn't interested. Evidently, zoosk posts fake "views" from people whom you have viewed so that you will become a paying member and be able to contact them. Shame on you zoosk. Now this woman probably thinks I'm some kind of stalker for tracking her down on facebook. Omy.

Date of experience: July 27, 2017
Pennsylvania
1 review
5 helpful votes
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Waste
July 27, 2017

Zoosk should be taken off the hosts costomer service sucks you can't choose for yourself. Zoosk keep sending the same guys you delete or blocked guys on there not serious some decent guys never will I reccomend to stay away from ZOOSK

Date of experience: July 27, 2017
North Carolina
1 review
0 helpful votes
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Meeting someone new
July 26, 2017

Met several guys on here and chatted a bit. But one was looking for the same as I. Excellent their were no scam artist on here that I met.

Date of experience: July 25, 2017
Texas
1 review
1 helpful vote
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It was ok... guys were for the most part only out for sex. All the dating sites are the same. Nothing special about Zoosk. Same thing I got on Bumble for free.

Date of experience: July 25, 2017
Pennsylvania
1 review
0 helpful votes
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I had a good experience here met some nice ladies and met a great lady i think its a little to expensive but worth it if you meet someone

Date of experience: July 25, 2017
Connecticut
1 review
1 helpful vote
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Misleading miles
July 27, 2017

I had suscribed one time but got very frustrated with the misleading mileage according to Zoosk. The distance in miles was off by at least 20 miles or better when I checked against Mapquest. I found that source to be that much more reliable.
Beware of Golddiggers as well! I even emailed them and they never responded
To me so I unsubscribed!

Date of experience: July 24, 2017
Alabama
1 review
0 helpful votes
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I subscribed to two other online dating sites and was very disappointed with one of them. It had too many scammers on there. The other dating site was able to catch and name the scammer and notify me by email, blocking them from contacting me again! That was a great service offered by them. However, I decided to try Zoosk after seeing an add while I was in my facebook and I am so very glad I did! I met the love of my life there and only ran into one scammer on my journey. :D Thank you, Zoosk!

Date of experience: July 24, 2017
Nevada
1 review
0 helpful votes
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It's great I didn't thinl this was for me. Till I did meet someone great. That I would have never met do to distance 1 hour in a half from me thank you Zoosk!

Date of experience: July 23, 2017
Georgia
1 review
0 helpful votes
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Friends
July 23, 2017

I feel as if Zoosk will not only help you find love but other wonderful friend connections! I believe the search is over for me!

Date of experience: July 22, 2017
Michigan
1 review
1 helpful vote
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Dont be a girl
July 21, 2017

Are so sweet and kind and considerate... read your profile and then blood suck... i really dont care for the private pictures because you thought you were going to chat with someone... not see their genitalia... i did find three people to talk to in 4 days... til i exchanged phone numbers and started gettin g pictures... you guys are gross and not desireable or sexy... by any stretch of the imagination

Date of experience: July 21, 2017
California
1 review
0 helpful votes
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Don't give up. There is someone out there for you. Be picky and don't settle. I paid monthly and it was the best for me, cause you never know when you will find the right person.

Date of experience: July 20, 2017
Oklahoma
1 review
0 helpful votes
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Real profiles this time around. Glad I signed up. I have told many of my friends who are single about this site, its better than POF!

Date of experience: July 19, 2017
Oregon
1 review
0 helpful votes
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I met her!
July 18, 2017

What to say, we met, we dated, it worked. Ironically she was the first person I met, but I'd like her to be the last. So I'm out.

Date of experience: July 18, 2017
Georgia
1 review
0 helpful votes
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Good Experience
July 17, 2017

I like the fact that this site checks to make sure people are who they claim to be by verifying phone numbers, photos, etc.

Date of experience: July 17, 2017
New York
1 review
0 helpful votes
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Good site, nice women. There are great people out there to meet. I enjoyed using this site as it provided a positive experience for me as well as the woman I met and fell in love with.

Date of experience: July 16, 2017
California
1 review
6 helpful votes
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Rip off
July 16, 2017

Okay I have a complaint, why do you make it so freaking hard to actually meet people? You claim it's "free" but it really isn't extra charges everywhere, even to read messages. Screw you.

Date of experience: July 16, 2017
Pennsylvania
1 review
0 helpful votes
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Average site, charging for basic uses, tried to hide my profile and it was impossible without pay. Started as a free trial and the only thing you are able to do is looking at pics. Pay for only one month.

Date of experience: July 16, 2017

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States