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ZooskReviews 3,541

2.3
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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 32nd among Dating sites.

service
316
value
325
quality
288
Nebraska
1 review
0 helpful votes
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Great site good ways to meet and talk to people. Only thing missing and the site should have is a search engine so that you can type in someone's username and get connected right away with that person so you can talk to them.

Date of experience: July 16, 2017
Missouri
2 reviews
0 helpful votes
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Besides some glitches, I had a good experience, much better then another dating site I had tried last year. Within a week, I met an amazing man, so subscription cancelled!

Date of experience: July 16, 2017
GB
2 reviews
33 helpful votes
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Easy web layout
July 15, 2017

Layout of zoosk site is very easy to navigate. I like the ease of zoosk dating experience Met someone in few days.It work well for me. Thank you

Date of experience: July 15, 2017
California
1 review
0 helpful votes
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Patience paid off..
July 14, 2017

It's a great way to meet people from near and far, there's no obligation to commitments until both parties come to a mutual agreement. I went out on many dates and met some very nice people and. We'll just leave it at nice. So many people on this site, better than bar's or club's. But overall it was nice experience, my patience paid off, who knew I would meet the love of my life here, so happy.
There are some flaws in the software but I'm sure Zoosk techs will remedy the problem.

Thank you and good luck to all

Date of experience: July 14, 2017
Colorado
1 review
2 helpful votes
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Zoosk was alright - it gave exposure to another pool of people. Turns out I "RE-met" someone I already knew. My filter requests never saved, so any time I went on the site, I had to reset them. Otherwise, Zoosk kept trying to connect me with men who were not what I was looking for.

Date of experience: July 14, 2017
Australia
1 review
2 helpful votes
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Rip-off
July 13, 2017

I cancelled my subscription to then have Zoosk move my next due payment to the day after I cancelled and not three days later when it was actually due. I have been fobbed off ever since. Beware!

Date of experience: July 13, 2017
Oregon
1 review
2 helpful votes
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Try Tinder instead
July 13, 2017

Zoosk offers basic usability features at a high up-charge. There is no real "matchmaking" part of the software (I went through my Smartpicks every day for over a month and it never refined.) It is tough to tell if people still use the website (no one deactivates their profile), and there is no filter for non-paying members, so your message may never reach them. Almost no one fills out hobbies or writes a profile. The default filter shows people hundreds of miles away. If you want to pay $30+ a month so you don't affiliate yourself with Tinder, then this may be the site for you, otherwise I would steer clear.
Pros: Not Tinder, No Scammers (in my experience)
Cons: Price, Few Active Members, Incomplete Profiles, No Real Matchmaking System, General Usability,

Date of experience: July 13, 2017
New York
1 review
1 helpful vote
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Excellent website. Very user friendly. Good customer service. I'm so happy. Met an excellent match. We are very happy. Thank you, Zoosk

Date of experience: July 13, 2017
California
1 review
0 helpful votes
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Not too bad
July 13, 2017

Zoosk is pretty good at viewing who is available. I met someone within 2 days of using Zoosk. We went on our first date 3 weeks after we started talking and now we're together.

Date of experience: July 13, 2017
Alabama
1 review
0 helpful votes
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Best dating site...
July 15, 2017

I had my doubts but liked the user friendly interface as well as the verification process... met a lovely lady and I'm logging out for good...!

Date of experience: July 12, 2017
Maryland
1 review
0 helpful votes
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Zoosk Member
July 11, 2017

Excellent site. Good experience. Easy to use. Overall all pleasent experience, highly recommend. Don't give up!

Date of experience: July 11, 2017
Colorado
1 review
0 helpful votes
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I have met the most perfect and wonderful guy. Since meeting on Zoosk we have dated several times. I never thought I would have met someone like him, ever! Thanks to Zoosk we seem to be a very happy couple :)

Date of experience: July 10, 2017
Kentucky
1 review
0 helpful votes
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4stars, anD I gave it 4stars because it was easy to use, and I got back responses in a timely manner, I couldn't always reach the person I wanted but I can't say that was Zoosk fault, I don't know how this all works but I made quite a few connections and I'm satisfied, it's better than tinder or pof, so give it a try... you do have to sign up to reach the person you want but it's worth it if you find the one

Date of experience: July 9, 2017
California
1 review
0 helpful votes
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Thanks for being here zoosk y'all have been a good app for me. I have recommended y'all to some single friends. Thanks for this opportunity.

Date of experience: July 9, 2017
New York
1 review
1 helpful vote
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I wanted to try this site, but o did not want to pay $30 for 1 month until I knew I liked the site. You can look at people but that's it. If you want to do more you need to pay. I found a code for a free one month trial, can't put in the code without paying first, a big scam!

Date of experience: July 8, 2017
Texas
1 review
0 helpful votes
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Hmmmm
July 8, 2017

At first I was skeptical but after enough time i found someone. I'm not sure what to say, but don't give up hope

Date of experience: July 7, 2017
California
4 reviews
0 helpful votes
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It only takes one
July 8, 2017

You find the one that lights up your sky only so often, and when you do you go and let faith or what have you become your present. For now I'm satisfied with the events and will give it a chance to see where things go.

Date of experience: July 7, 2017
Louisiana
2 reviews
0 helpful votes
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I had a great experience on zoosk and many nice men. It took me three rounds to meet the right one but I believe I have found him.

Date of experience: July 7, 2017
Oregon
1 review
1 helpful vote
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Waste of money
July 6, 2017

A complete rip-off, basically threw 70 bucks into a rat-hole. You can't trust the views section, because every time someone so much as accidentally sees your username, it counts as a "view". So basically, Zoosk is a complete spam. Furthermore, even after you pay the fee to actually send messages, it keeps asking you to "upgrade" for better features. For the starting price that Zoosk has, everything else should be free. Also, the Smart Picks never seem to work, and there's no way to actually contact them unless they like you back.

Date of experience: July 6, 2017
Tennessee
1 review
0 helpful votes
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I purchased a Zoosk subscription. First I thought It was 10 dollars a month. Then I checked my bank account and they took the entire fee out at once, which in my case was fine, but for someone on a tight budget that might not have worked out so well!
Most of the men on there looked like alcoholics and to top it all off I tried to block or report a few of the unwanted members "winks" ect. But they kept coming through. To top it all off. I deactivated my account so I could take a brake, much like facebook. And Zoosk told me on the site my subscription was good until November, so I went back on a week later and the site said once you deactivate your account you lose your subscription as well! So they took my money and didn't render services. So I emailed their customer service and never even got a reply. This company is horrible. Don't do it. Just go to the bar you'll have better luck!

Date of experience: July 6, 2017

About the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.


zoosk.com
Founded in 2007
San Francisco, CA, United States