I thought it was a free dating site, and sure you can join and spend an hour putting in all your personal details for free but to contact someone costs. First there is a subscription $30 per month, then a $25 joining fee, then a further $20+ per month so that others can contact you back etc, Then more charges to buy coins! (There are other better constructed sites like pof and OKCupid that really are free)
After all that there are insufficient search filters and it takes an extra click and wait to refresh to see profile details so it takes ages to sort through the unsuitable people who are too tall, too short, wrong religion etc.
There are insufficient options or guidelines for body type so effectively Slim = anything from Skinny to Average, Average = Overweight and curvy could mean anything from slim wasted with curves to obese.
Two days after joining I tried to pause my subscription which is a very complex process and doesn't actually pause your subscription, so it will still expire at the same time even if you are unable to use it and it is difficult to find how to stop the auto renewals, one auto renewal for the sub's and another for the additional features. You have to find and stop both or you will keep getting charged every month.
Positive reviews are probably by staff or paid reviewers.