website thubmnail of Zoosk
How would you rate Zoosk?
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District of Columbia
16 reviews
67 helpful votes
Follow Sam J.
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Wtf?
July 15, 2016

After reading the reviews of the "number 1 rated dating site", I'm like f##k this! I have not signed up yet, but don't feel I should, but I'm all about bad decisions, so I probably will.

First sign of BS, they kept editing my profile and referring to some rule of no profanity, identification, etc. When all I was trying to say was that I had not signed up yet and could not respond YET.

Second bad sign, writing customer support gets, ZERO response. You actually have to call India, or wherever else they have outsourced these jobs to, to find out, they do NOT allow you to state the status of your profile or subscription status. Funny, they won't say that in writing...

Third bad sign, the guy I'm most interested in signing up for, when I Google that username, tons of listings on POF come up in OTHER COUNTRIES, sounds pretty legit so far.

So I may still give this a shot, but keep all of this great advice in mind, because from what I'm hearing from almost ALL OF YOU, is that this site basically is a scam.

I'm pretty sure the only real dudes are guys who are fat old perverts who like every other site, want naked pics the second they introduce themselves. That is modern dating now, correct? Just want to make sure I understand the pathetic state things are in now.

Oh, I almost forgot, nicktheitalian (or something like that), who I saw online probably TEN years ago, still has the same vague picture from 10 YEARS AGO, and pretty much the exact same username, from somewhere else. All I remember specifically is this was one of my first "catfish" experiences, before it had a word. Fortunately, my brain has spared me the gory details.

Well I'm not new to online fiascos, so once I join, I will update this review with some good battle stories, hopefully not wounds.

Date of experience: July 15, 2016
New Mexico
1 review
0 helpful votes
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Scammers on this site SAYING they are from Africa.
The site itself also don't work. AT ALL!
DO NOT JOIN!

Date of experience: May 1, 2019
Minnesota
1 review
0 helpful votes
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It's ok
April 7, 2020

It's good at least naroweing down by raduis and by age but not much else and at least easy to use but not much let it stand out

Date of experience: April 7, 2020
Washington
2 reviews
0 helpful votes
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Zoosk scum
November 29, 2021

Zoosk is a scumbag dating site with prostitution. Zoosk is alow base scum sucking dating site for professional sex workers

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Pretty good site.
August 2, 2017

I met someone fairly quick. I didn't get catfished or experience any women propositioning me. I didn't come across any mean women.

Date of experience: August 1, 2017
California
1 review
0 helpful votes
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I found my FOREVER!
January 11, 2018

I actually found my FOREVER THANK YOU for the opportunity to get myself into a good thing and honest woman who is the ONE.

Date of experience: January 9, 2018
Florida
1 review
0 helpful votes
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Thanks zoosk! I met nicole. Went to dinner and i could not be or get any happier with finding her!

Date of experience: March 13, 2018
California
1 review
3 helpful votes
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Just a coincidence
December 15, 2015

I didn't have a chance to meet nice guys on this site, except for one. I guess it was luck.

Date of experience: December 15, 2015
Wyoming
1 review
1 helpful vote
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I met the perfect guy!
February 15, 2016

I'm so glad I signed up. I've met the perfect man and am looking forward to the future with him!

Date of experience: February 15, 2016
Delaware
1 review
0 helpful votes
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Great find
February 25, 2016

I met a lovely man who seems perfect for me. I am pursuing this relationship to see where it goes.

Date of experience: February 24, 2016
Pennsylvania
1 review
0 helpful votes
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Great experience.
October 7, 2023

Met someone so we agreed to get off site so we're not distracted n see where it goes.

Thanks. Mk.

Date of experience: January 24, 2017
Minnesota
1 review
0 helpful votes
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Lots of issues
October 19, 2020

Cons
1. No spell or grammar checker
2. Window for typing messages only 5 lines with 1 to 6 words/line. You are always scrolling up and down to read your entire message. This small window makes it easy to miss spelling errors, wrong tense missing words etc.
3. In 3.5 months 2 women tried to scam me for money. 1 for $5,000. A 3rd maybe trying to scam me but hasn't asked for money yet.
4 Another profile had 6 "verified " photos. Me and 2 friends agreed they weren't the same woman. When I complained, ZOOSK removed the profile
5. ZOOSK provides a list of women that have looked at my profile. I contacted 2 that ZOOSK said looked at my profile several times, both women said they hadn't looked at my profile. Which makes sense because both live over 800 miles from me.
6. Customer service jumps to conclusions and answers questions before reading the entire question. Having jumped to a conclusion they give a stock answer to a different question. This results in having to keep asking the same question several times before customer service finally answers the original question.

7. ZOOSK keeps telling me that women that live 100 to 400 miles from me are looking at my profile. How many women are interested in dating a man that live 1 to4 hours from them
8. ZOOSK encourages me to ignore messages sent to me if I'm not interested in a woman. That is ZOOSK encourages rude behavior. Rather than send a canned not interested
9. ZOOSK has an auto replay feature, so as you send a message, you get a canned auto reply. So you never know if someone is interested in you or not until they haven't responded to second or 3rd message.

10 there is no way to tell is a person is active or not on ZOOSK. This means you could send a message to someone that hasn't been on ZOOSK for a year. I asked about this and customer service confirmed this correct.

Date of experience: October 19, 2020
Pennsylvania
1 review
3 helpful votes
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I joined for 6 months around the end of July 2017. I was flooded with views for the 1st 10 to 14 days. Almost 500 of them. If I deleted any, they came back. Funny how the views and the notifications are not in sync with each other. I also get notifications of views, but they disappear when I click on them, and a different view profile shows up.
Funny how there is no search function to view or contact a member by typing in a user name. That is a giveaway that the whole system is controlled.
You want me to spend another $10/month so that NON PAYING MEMBERS can read my messages? YOU ARE OUTTA YOUR@#$%&*@#$ MIND! Think about the logic here! Buy gifts? NOBODY CARES ABOUT THOSE!
My contact wall is beyond crowded. More than half of them I've never made contact with. All it takes is a view and any response, or a maybe both ways on carousel to wind up there.
The "Smart Pick" is pretty stupid! Not even close to what I'm looking for. How can you be positive or negative with a micro thumbnail picture that is hard to see, and notice that no user name is given.

Now for the positive.
I have had some responses to messages, ranging from they are already dating someone to back and forth chats eventually resulting in phone conversations with real live women. Although I haven't met my match yet, I have 2 lady FRIENDS that I didn't have before, and whom I can call anytime. They are "buddies". No romantic inclinations, but we think alike and get along, and there is nothing wrong with having good friends. One is local, and one is not.
The Carousel matches have been mostly pretty accurate except for distance. Just how am I going to cultivate a relationship hundreds of miles away, although closer distances that are reasonable do show up. 50/50 on that one.
I get many views from older women looking for a "Boy Toy". It seems that Zoosk generates quite a few views that really never took place, anywhere from 2 minutes to a few hours ago from launching the app, but not always showing in the notifications. More age appropriate women seem to be much less common.

All in all, credibility is an issue. Zoosk generates things to create an illusion of activity.
Yes there are real live good people there. You have to put in the time in order to gain anything worthwhile, but there are no guarantees. I'll do my remaining 5 months and decide whether to continue or not. Anything significant, I'll try to update this review.

Date of experience: September 3, 2017
Maine
1 review
0 helpful votes
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Sucess
August 3, 2015

This site is awesome. Met some really great guys as well as he man of my dreams,

Thanks Zoosk.

Date of experience: August 3, 2015
California
1 review
1 helpful vote
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I found the one I've been looking for all these years on this site. Zoosk has the most activity.

Date of experience: November 30, 2016
New York
2 reviews
1 helpful vote
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Not happy I was billed
August 23, 2017

I did meet someone so thank you for that but I'm not very pleased I was charged again since I thought I had cancelled my subscription!

Date of experience: August 22, 2017
Texas
1 review
0 helpful votes
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Amazing
June 1, 2018

I meet a wonderful guy name John Anthony Wild now time for me to let others find what they looking for GOOD LUCK to all you

Date of experience: June 1, 2018
Florida
2 reviews
71 helpful votes
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I have reported this website to the FBI because it is nothing more than a tool for CRIMINALS to SCAM and prey on victims for cash.

Date of experience: August 30, 2015
Washington
1 review
0 helpful votes
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Grateful
December 3, 2015

I'm grateful to Zoosk for the opportunity to meet a man who I would have otherwise never met.

Date of experience: December 2, 2015
Minnesota
1 review
0 helpful votes
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Awesome
January 8, 2017

Found my love. Glad i joined but now it's time to go. Don't want to browse any more

Date of experience: January 8, 2017

Overview

Zoosk has a rating of 2.3 stars from 3,553 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 70th among Dating sites.

service
316
value
325
shipping
78
returns
90
quality
288