ZoomInfo

So ALL I wanted to do was get some contact info for someone I had lost touch with. Apparently they have it (although many reviews say they have issues keeping things up to date). But it's worth a try. But first, Hey! Install our software... really? Ok, seems legit from several sources, and I'll uninstall after. Hey! Create an account... Ok, yeah, I expected that. Sorry, can't use a VOIP number (my landline, which isn't). Sorry, can't use a VOIP number again (my cell, which also isn't). So I try using their Google login... and in spite of Google Sign-in being an option right on their page, "this email isn't eligible". For a networking company, they sure do a crap-tacular job of adding people to their network! What a total waste of time and effort.

Beware you have to cancell contract 60 day before its due. No moral at this company, they take legal action against you. Don't purchase

I was told that info from Intent would give me accurate info about people who were looking for me products near me. Found lists of whole companies without proper contact info. Only option is to spam everyone on the list. We are not a spamming company. Support was no help. Stay away unless you want to be spamming people.

Wrong email address in their system led to failed implementation, no immediate contact to resolve but a bill generated every month. I was told they would credit the account and have someone assigned to aid in understanding their system. To date, the only email correspondences I receive are directly related to payment, not retention, resolution, or a great customer experience. Even the legal team is too tired or too busy to appropriately state why they aren't in breech of contract. For small business owners, please try a different method to grow your business. This is NOT what will help you.

The data is questionable at best, (I looked up myself and noticed the information was from 2 jobs ago). This is primarily because zoom uses "Email signatures" as a primary means of verification, while the reality is many companies do not immediately delete an email when a person leaves, nor does the system have a method of filtering through people with multiple active emails, so you end up with bad and outdated data.

More importantly, their customer service is subpar. I contacted them several days before my contract was set to expire with them because the system locked me out, and got nothing but buck passing and ignored when trying to get them to honor my access so I could extract the last lists we compiled. Do not do business with these people unless you enjoy wasting time, getting the run around, and dealing with unscrupulous individuals.

Amazing amount of information, beats out most of it's competitors for accuracy and numbers. Extremely intuitive and being built into Chrome through the extension allows for great user experience. Simply click the button and the prospect on your screen pops out with their details, can't get any easier than that. Ability to create custom lists and subscribe to certain queries/searches is also great.

Finding the correct contact details for prospects has always been one of the most difficult areas of sales. Have worked in many sales roles previously that do not have ZoomInfo and the difference it makes to saving time and actually getting in contact with the people you want to speak to is enormous.

Buyer beware with this company. From 2000 - 2022 It was a pleasure dealing with this company. In 2023 they added (and did not tell me) a yearly automatic renewal clause into the contract after I had verbal confirmation in a web meeting that "everything will stay exactly the same as your last years contract". They also make a point of changing account reps frequently. I've had at least 6 different account reps in the 3 years I have been with them.

I have been able to gain visibility into my customer environment via technology stacks and contacts that, prior to having ZoomInfo, I would have had to do manually. Saving me countless hours of redundant researching.

I called because I want to cancel my subscription since it is not a fit for my business. I called their customer service hotline twice. I was advised that the account manager will reach out, however, we did not receive any call so we can process the cancellation

ZoomInfo SalesOS offers several advantages, including simplicity and dependable list-making speed. It is straightforward to navigate, and many businesses are listed on this page, so users can usually find what they need.

The provided contact information is accurate most of the time, allowing accessible communication with potential leads. In addition, you can view organizational charts and conduct searches for IT software and hardware employed by individuals or businesses - all helpful information when making recommendations or sales pitches.

It allows users to communicate with potential clients effectively and efficiently. It is compatible with multiple systems, making it easy for users to collect information from prospects and use it on outreach platforms or Salesforce. This makes the ZoomInfo SalesOS a precious tool for sales professionals like me.

ZoomInfo has become my go-to platform for prospecting and generating sales leads for my business. The platform's comprehensive database, accurate contact information, and advanced search filters make it easy to identify and connect with potential customers. I appreciate ZoomInfo's real-time updates and insights, which ensure that my sales team has access to the most up-to-date information and can make informed decisions. Moreover, the platform's integration with CRM systems and sales enablement tools enhances efficiency and effectiveness. With ZoomInfo, I can unlock new sales opportunities, accelerate revenue growth, and achieve success for my business.

They will make you believe one thing until you sign up, and then, they say "sorry for your misinterpretation of what we said, but that's not what he actually said. No. We can't let you out of the agreement." I'm not going to use your product! We would not have signed up with you had we known of your shortcomings!

Here are some of the people I spoke to at zoominfo.com:
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*Personal information redacted by admin

I love the ZoomInfo SalesOS Intent feature! It has given me access to a wealth of data that was previously unavailable to me. The combination of search terms and geolocation data has allowed me to track down every single person in the world who might be considering purchasing my wares.

ZoomInfo SalesOS is an incredible resource that has also helped me out when I need to find new contacts for current customers. The company name advanced search is fantastic. This app's accuracy scores are through the roof, and the information it provides is fantastic. It helps us make better decisions about allocating our resources.

We've found ZoomInfo moderately useful for casting a wider net of potential prospects, but are stunned that they're trying to railroad us into an auto-renewal — and at 37% more than the fee we paid initially. Seems borderline unethical, but definitely not a customer-friendly organization.

SalesOS and ZoomInfo has allowed our organization to drastically change the way we prospect. We can now intentionally and surgically find the right prospect, with accurate and current information, at the right time. Before we implemented the SalesOS platform, we were, like most companies, "hunting and pecking" for prospect information. SalesOS has narrowed that time spent on prospecting that now can be spent on Campaigning.

Zoominfo is helpful because it quickly and regularly identifies what prospects are actually inquiring or searching my area of business. This helps me understand who I need to contact soonest. They are solving the issue of timing. Too often, unlucky timing is a problem in our prospecting, so this can help with that.

I have used several other sales intelligence platforms, but ZoomInfo is by far the best. It has definitely increased my sales prospecting quality. ZoomInfo helps me find hard to locate people inside of a company. The listed contact information is very reliable and extremely helpful. Often I find several decent contacts through LinkedIn, But ZoomInfo goes so much deeper.