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Zocdoc

How would you rate Zocdoc?
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District of Columbia
1 review
0 helpful votes
Follow Nathalie C.
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Makes life easier... sometimes.
October 14, 2015

I've had a great experience with the zocdoc site but some bad experiences with some doctors on the site.

Date of experience: October 11, 2015
Zocdoc S. Zocdoc Rep
over a year old

Hi there Nathalie,

We are so sorry to hear about your poor experience with these offices. Feel free to give us a call at (855) 962-3621 if there is anything we can do to help!

In health,

Mary M.
ZocDoc Service Team

New York
1 review
0 helpful votes
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Thank you!
April 23, 2015

Able to find a great dermatologist that could see me in 1 week, not 4 months like I was scheduled through large hospital dermatologists

Date of experience: April 20, 2015
New York
1 review
1 helpful vote
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Thanks ZocDoc!
April 27, 2015

I had a really great experience with ZocDoc. It's very wise service accessible to all. Thanks for your help!

Date of experience: April 24, 2015
Arizona
1 review
0 helpful votes
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Works for me
April 25, 2015

Perfect for me. Retains all my information in one place so I am not trying to collect it from everywhere.

Date of experience: April 22, 2015
Italy
2 reviews
0 helpful votes
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Convenient & Easy
November 16, 2015

It's extremely easy and convenient to use zocdoc, especially that you can filter by health insurance, area, etc.

Date of experience: November 13, 2015
New Jersey
1 review
0 helpful votes
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Saved me from a weekend of pain!
December 6, 2015

Thought the service was awesome! Needed antibiotics for a tooth ache had then in 30 mins! But keep getting wired text!

Date of experience: December 2, 2015
New York
1 review
0 helpful votes
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Best site ever
December 5, 2015

Need to see a doc asap. Found an excellent doctor same day. My treatment is completed. So grateful for this site.

Date of experience: December 2, 2015
District of Columbia
1 review
0 helpful votes
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Besides a list of doctors based on one's search criteria, one is also able to see what appointments are immediately available.

Date of experience: June 4, 2015
Colorado
1 review
0 helpful votes
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Another successful experience
June 5, 2015

Excellent experience. On time, very efficient, friendly service and most importantly helped with ailment.

Date of experience: June 2, 2015
New York
1 review
1 helpful vote
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Search for saturday hours
July 19, 2015

Great service - love it
Would be better if you could search doctors by hours- for instance being able to sort which dr's are open Saturdays

Date of experience: July 16, 2015
Zocdoc S. Zocdoc Rep
over a year old

Hi Linda,

Thanks so much for your feedback! We will pass this along to the rest of our team and hopefully we can add this as a feature soon. If we can help with anything else, let us know!

In health,

Mary M.
ZocDoc Service Team

New York
1 review
1 helpful vote
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I did not book this appointment
January 22, 2015

I did not book this appointment. How dare they make additional appointments with other doctors using my information.

Date of experience: January 22, 2015
Zocdoc S. Zocdoc Rep
over a year old

Hi James,

You should never receive a reminder for an appointment you did not book, and we certainly do not book appointments on your behalf. Please give us a call at (855) 962-3621, so we can get to the bottom of this for you.

In health,

Mary M.
ZocDoc Service Team

California
1 review
0 helpful votes
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Great site
January 31, 2016

My doctor just began using ZocDoc. I find it a great site to make and review appointments---so much better than calling the office.

Date of experience: January 28, 2016
Maryland
1 review
0 helpful votes
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Very helpful in finding a doctor that fits me and helps manage medical information. Great convenient tool.

Date of experience: January 30, 2015
Texas
1 review
0 helpful votes
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I was so very impressed with the doctor's knowledge of mental illnesses. Finally, a doctor who can really address my son's needs.

Date of experience: February 5, 2015
Mississippi
1 review
0 helpful votes
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Convenient for uploading files, but I don't like receiving all the additional emails from you suggesting other services.

Date of experience: February 1, 2015
Texas
1 review
1 helpful vote
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Love that I can book online
February 14, 2015

Love that I can book online. The reminders are incredibly helpful too. Wish all my doctors used this service.

Date of experience: February 11, 2015
New York
1 review
0 helpful votes
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Thanks
April 21, 2015

Just appointments. It takes long tim to download all the information. Should b helpful if that ever gets done.

Date of experience: April 18, 2015
Virginia
1 review
0 helpful votes
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Good stuff
March 16, 2015

Prompt response from zocdoc, easy appointment view and allows me to select available doctors at times that fit my schedule.

Date of experience: March 13, 2015
Wyoming
2 reviews
2 helpful votes
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Fantastic Experience
March 27, 2015

ZocDoc is pretty nice website for setting appointment and I always recommend my friends & family members.

Date of experience: March 24, 2015
California
1 review
2 helpful votes
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They are sharks that want to skim from healthcare providers. Try using other means. Cut out the corporate middleman.

Date of experience: June 18, 2020

Overview

Zocdoc has a rating of 2.6 stars from 1,426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.

service
146
value
128
shipping
40
returns
47
quality
110
This company does not typically respond to reviews