Zocdoc

I wanted to find an OBGYN using ZocDoc. First of all it could not identify my insurance correctly and got me a general physician. When I arrived at the location the doctor said she is not an OBGYN and referred me to one saying that will be covered under my insuance apparently which is not. Moreover, they did not charge me anythin or asked for my method of payment saying I do not owe anything. But couple of months later they send me a bill of almost 100 dollars (only for doing a pregnancy test). I am really disappointed at zocdoc.

I plugged in my insurance information and ZocDoc gave me a list of in-network providers. I booked a tele-therapy appointment and filled out all the paperwork they emailed me. I received a call and an email letting me know that the therapist didn't even accept my insurance and that my appointment was canceled. This was a mental illness related appointment. What if that canceled appointment was my last straw before offing myself? Why is healthcare so hard to get in this country?! Whoever runs Zocdoc is a jackass. I would trust a wet fart more than I would trust any "information" ZocDoc gave me.

I set an appointment with a doctor using this site. Not only a confirmation email, but I also received a call from the office confirming my appointment and taking my insurance information. It was canceled by the doctor on the day of my appointment with no explanation given. I just got an email from ZocDoc, not from the doctor, telling me the appointment was canceled just one and half hous before my appointment. I didn't even receive a call from the office. Took a half day off for this, so I just wasted it. What's more, I realised the site won't allow you to leave feedback for a canceled appointment (This doctor had a 4.5 review). So I no longer consider their reviews of doctors trustworthy.

With the help of ZocDoc, I was able to successfully locate a primary care physician, an obgyn, an eye doctor, and a dentist within minutes of my job and accepts my insurance. I love that I don't have to deal with the hassle of calling around from office to office, trying to book appointments all day long. Everything is right there where I need it! Scheduling is fast and efficient, I love the convenience of filling out paperwork prior to my visit. Rescheduling is also a breeze. The ratings and reviews for each doctor really helped me figure out which doctors best fit my needs. I've had a pleasant experience with each of my doctors, and I couldn't have done it without the help of ZocDoc. I have recommended ZocDoc to friends, family, and coworkers. Doctor's visits aren't the most exciting, but ZocDoc makes the process less stressful. Thank you!

I went through ZocDoc to reschedule an appointment with my doctor, ZocDoc sent me a confirmation of the change. The day before the original appointment date, my doctor called to confirm my appointment the following day. I told them that I had rescheduled through ZocDoc and sent them a copy of the confirmation. They had no record of the change and the appointment time ZocDoc told me was confirmed was not available at all! Really messed me up, not happy!

My first, last, and only experience using ZocDoc was a total disaster. I made the appointment with my PCP on the system, arranged my schedule around the appointment, then was told by the doctor's staff at the very last minute (40 min before the appointment) that I made an error in setting up the appointment, since it required more time than ZocDoc had allocated. This wasn't MY error, it was your lousy system.

Even the staff at the doctor's office commented on how problematic ZocDoc is.

Your system sucks. Your offer of an Amazon gift card does not change my opinion of your system, or my intent never to use it again.

I showed up on time for my appointment with Dr Vlad Nusinovich, who was not there. I was to be seen by a nurse practitioner for my monthly prescription. I was told to wait a few minutes by the receptionist. I handed her $20 for my co-pay, which she happily took, and I proceeded to wait. After about 40 minutes of waiting she said that the doctor(who didn't call or come in) would no longer be able to see me. She printed out a federal document from her computer and handed it to me. It was an official letter from the office citing that they will not be prescribing anymore narcotics. It was addressed to the wrong person. She did this infront of an entire waiting room full of patients.

Please do not used this site to find any doctors. The site only keeps the best reviews. I found two doctors from Zocdoc when I first moved to a new city and they both turned out to be the worst doctors in my life. I looked up Yelp and the reviews were the worst for both of them. I left a feedback for the 1st one but it just disappeared after a day or two. The 2nd one wouldn't allow me even to write a review. The irony is that I see 5 star reviews kept popping out when they did not even allow me to write a review. These are evidences of the Zocdoc reviews are fake and fraudulent. This website need serious investigation by someone who can speak for consumers.

The only thing I wish I could do was to add an appointment manually. Think about it- when you go to your first appointment (you made through ZOC). Youll be at the receptionist desk and there you will make your next one. Not when you go home to make it via ZOC again. I would like to "keep track" of all my pregnancy visits with my OBGYN but I can't "add them manually" to my profile/system. That would be super helpful. I am an experience digital designer- and LOVE this app. I want you guys to succeed because it is solving for a great need.

As a provider, I have never registered for Zocdoc. I am in Headway, and they offered Zocdoc for free for a very short time. They stopped offering this service for a very good reason. I have a review of someone I have never seen as a patient. They have another review of someone who is allowed to comment on how I looked. First, I work with women and see the damage other women making comments about appearance can do to a person. To approve this review, knowing providers cannot comment due to HIPAA is wrong. You cannot find me on Zocdoc because I would never want to be a part of a company that allows fake reviews and reviews that comment on my looks. How did a client get verified that I never have talked to or seen? They book with me on the platform and cancel but just show Zocdoc they booked. That is not verification.

ZocDoc makes promises they cannot keep. We have been with them for four months and have not received not one patient. They are saying they have just referred a patient and in fact they are already existing patients in the office. We are very disappointed with this service and it has been a waste of our time and money. They make many excuses about the schedule and availability. Then we left one operatory free for them only, and still not one referral; unbelievable! They keep making excuses and trying to make it look like we are at fault. We found out there is no refund for the $3000. 00 we had to pay up front. I would not recommend any doctor to them.

Barba Dental