Zivame.com

They tend to never deliver on time with no consideration to the customer at all! Its been a month since i have ordered something but it still hasn't reached my doorstep. I have made the full payment already and i cant even cancel it because they won't even return my money promptly

My sister placed 2 orders. One was delivered, the second was not. One OTP shared. On enquiry was asked to contact after 3 days. When contacted they said their record shows both delivered. Not sharing the contact number of the delivery boy to check with him and they have closed the matter. Cheaters. Cheating people and earning money.

I have placed an order on August 30th 2023, some product they delivered. And one product they didn't deliver till date. If i reach support just they say sorry for the inconvenience we will add the amount to zivame coins. Who needs this guys coin. This guys are thief, they dont bother about customers just they want money. If there's negative review then i will give -100.

I ordered 4 braciers in 1st week of march... Out of 4 I got only one...and it's been now more than 2 months... every time they are asking me for 72 hours we will get back to you...no one gets back to me... it's too much time consuming and not worth it... please don't buy anything from zivame...

Order number *******.
Have request to return product on may 21st.,called customer care so many times... everytime they say will pick up in 7 to 10 days...its been more then 2 mnths its not picked up

I placed an order for leggings for L size, when i received it was tight so i placed order for exchange for XL. I n the exchange I received small size. I placed order for return and spoke to customer care who told they wont repeat it. So I placed a new order for XL size and this incompetent company has again sent me Small (S). Attached images, will never ever shop with Zivame again. This is high level incompetence.

I have ordered on 10 th of august 2023 and they have not delivered products nd showing that product is delivered but how can be a prepaid order be delivered without otp. I have contacted them for atleast 30 times and everytime their new executive is on the line nd they tell me to wait for 48 or 72 hrs and our concerned department is working on it. They are such a big scammers and they are not at all responding on this matter and also I have mailed them so many times. They are not accepting that without giving otp how they can deliver my product. They are very unprofessional and rude. Really very bad experience with them and I will never recommend anyone to buy from this website And none of their supervisors have called me regarding this matter.And no coins have been transferred in my account tooo..

Zivame is worst app for shopping. If your order is paid then they are taking more then a month to deliver your products. And if you will cancel the order they will not return any form of cash rather they will provide you zcoins which is useless of your money. Never shop from zivame if you love your money and don't want to waste it. I would have given 0 rating if possible.

Poor customer service-Priyanka

Refund amount for one product is not credited to my account and for other product order expected date is getting delayed day be day. While speaking to one of the customer service person Priyanka, she dint give a proper response and disconnected the call. Very poor and lethargic customer service.
Orderid *******-refund pending
Orderid *******-product getting delayed for delivery

I ordered a few bras, I returned as those did not fit me well, after return I did not receive the cash back to my account.
Also I raised the request to zcoins to cash, on very next day those are removed from account. And I did not receive money in any of account. I raised request regarding this no response from support team. This happened 3 times, so I stopped buying from zivame App. They are just making frauds. Make sure whenever you return the stuffs. Check the whether you received the ammount or not.

I had returned two bras more than a month ago. They have replaced 1 bra only. When I am calling their customer care they are asking me 72 hrs to check on this matter. Many 72 hours have passed but to no avail.

Very bad service. No delivery on time and later cancelled the order saying 3 different reasons. When asked for refund replied refund done but not received till now.

Exchange/ refund couldn't happen as they don't show product as delivered and hence you can't place refund request. So it's clear cheating/ fraud with customers. Their executives or help is also of no use so dont waste your time, money and energy. Best to buy offline or from authenticated portals like Amazon

I placed an order with this company. Twice they returned my half the order saying delivery problem, no refunds as cash but zcoins, second time same story. Cheaters took 20 days to deliver part of order... well what can you expect from this un "reliant" company company

I had placed the order for 4 products. 1 product delivered and 3 pending over a month. Neither they deliver nor they are allowing me to cancel and refund the amount. Hopeless service and hopeless customer care they have. Never ever order from this site.Order date keep changing since 11th Apr no hope it will ever be delivered..

Fraud and Cheater brand
I have bought some products from this brand... first they offered me a good scheme... and when i got them billed they charged higher amount from me... they gave only 20% on some products and rest products they charged full amount... Ridiculous staff... No one is willing to help you... this brand is just in the market to cheat and fraud with customers... brands like these spoil the image of other brands as well... we'all should raise a voice against such fraud and nonsense brands so that they cant harm the whole society...

Ridiculous brand

Fraud company

Big cheaters

And they deserve all the bad words from the dictionary... pathetic!

I ordered a product and it was not delivered after a month also and after several calls for cancellation to customer care, still the issue is pending. They just fool customers. With this pathetic service it is doomed

I had placed an Order for some products on 30 may and till date items have neither been delivered nor the money has been remitted. Over that the customer care has been giving the same excuse time and again that within 72 working hours ur products will b cancelled and money refunded. I feel zivame people are just another frauds and have looted hard earned money of ours. The day is not far off when we will hear that zivame management vanished with crores of rupees. Bunch of thugs. The business is crashing and they want to become unicorns. Be aware all. Stop ordering through zivame. I feel nykaa has better customer support and credentials.