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ZipRecruiter

How would you rate ZipRecruiter?
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North Carolina
1 review
0 helpful votes
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Review
March 15, 2018

She was REALLY helpful cause I had a convoluted issue and wasn't happy with some disingenuous things done by a sales woman earlier. And barton was very helpful in many regards

Date of experience: March 15, 2018
Texas
1 review
0 helpful votes
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Erika was courteous and responded to courtesy. She easily established trust and anticipated my solution. Great work. Thank you.

Date of experience: January 29, 2018
Nevada
1 review
0 helpful votes
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Awesome help
October 10, 2017

I was missing some content from my promotional offer. Alexis F helped me quickly and resolved my issue 100%

Date of experience: October 10, 2017
North Carolina
1 review
1 helpful vote
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Rebecca was a big help
December 21, 2017

Used the online chat with Rebecca and she took care of my questions and concerns in a professional manner.

Date of experience: December 20, 2017
Michigan
1 review
0 helpful votes
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Tara Brooks was extremely helpful & very friendly. She helped me get my username & password squared away so I can make my payments online.

Thanks!

Date of experience: February 6, 2018
Illinois
1 review
0 helpful votes
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Rebecca Was Awesome
January 19, 2018

Fast and resourceful. Rebecca had all the answers that were helpful to me.

I love it when chatting online is easy and fast.

Thank you.

Becca

Date of experience: January 18, 2018
New Jersey
1 review
0 helpful votes
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Very pleased
February 19, 2018

Katie was very helpful and friendly on the phone
She took time to explain in detail what I needed to do and how best to
Make use of Zip recruiter to get the best candidate possible

Date of experience: February 19, 2018
Arizona
1 review
0 helpful votes
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Rebecca was extremely helpful helping me understand the new search function. Her response was quick and on point.

Date of experience: January 23, 2018
California
1 review
0 helpful votes
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Great Customer Service
October 9, 2017

I called to solve a problem on ZipRecruiter and Randy was very helpful in assisting me. Thanks Randy!

Date of experience: October 9, 2017
Florida
1 review
0 helpful votes
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Free trial assistance
February 20, 2018

Tatiana was amazing. She answered my question completely, and provided additional information that was very valuable to me.

Date of experience: February 20, 2018
California
1 review
1 helpful vote
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Customer Service
November 1, 2017

First time using ZipRecruiter. So far Heather & Rebecca (customer service) have been extremely helpful. Quick response time..

Date of experience: November 1, 2017
California
1 review
0 helpful votes
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Rebecca answered my questions promptly and clearly. I'm excited to get things moving along with ZipRecruiter. Thanks, Rebecca!

Date of experience: November 28, 2017
Texas
1 review
0 helpful votes
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Erika helped me with technical issue very quickly and was pleasant to work with. I highly recommend Ziprecruiter.

Date of experience: January 9, 2018
California
1 review
0 helpful votes
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I called Ziprecruiters Customer service line to ask about the best way to change an ad's Job location without loosing the traffic boost feature and to get canidates from a different area and i got a representative named dejuan, He went ABOVE and beyond and asked me if I had been taking advantage of the resume database feature. I told him "No, I have not because I did not get around to that yet", he asked "If i had time to go through it, its on of the best features" I replied "absolutley", he walked me through how it worked and definetly opened up some great doors to my recruiting strategy and I am very happy that he went so above and beyond. THANK YOU Ziprecruiter and mostly Dejuan!

Date of experience: January 7, 2018
New York
1 review
0 helpful votes
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Very professional and courteous she helped me with a passwords change.
I appreciate the prompt courteous service.

Date of experience: June 26, 2018
Arizona
1 review
0 helpful votes
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The online chat representative was friendly, responsive/attentive, quick, professional cordial and resolved my issue. Very professional experience

Date of experience: February 14, 2018
Georgia
1 review
0 helpful votes
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I just called into to get a setting changed and the rep found someone to help me and had it fixed in minutes :)

Date of experience: November 15, 2017
Virginia
1 review
0 helpful votes
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Melody did a great job getting my account straight. She was very thorough and provided great guidance through the chat process. Thank you Melody

Date of experience: December 28, 2017
Illinois
1 review
0 helpful votes
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This rep was super helpful! I need to be sure of legalities of what we could ask a job candidate to do better screening.

Date of experience: January 9, 2018
Louisiana
1 review
0 helpful votes
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We had communication problems at first because it wasn't clear what I was telling her. But when Melody figured it out, she got me straight! Thanks!

Date of experience: January 22, 2018

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37