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ZipRecruiter

How would you rate ZipRecruiter?
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Canada
1 review
0 helpful votes
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Thanks Tara
April 22, 2018

Muddling through my free trial and Tara was very helpful. I will repeat this again since I need to have at least 100 characters ;)

Date of experience: April 20, 2018
Missouri
1 review
0 helpful votes
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One of the online assistants, Melody, really took the time to help me with some issues I had in sorting applicants. Great customer service!

Date of experience: January 23, 2018
Texas
1 review
0 helpful votes
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Love the chat
October 5, 2017

Randy was very helpful and did exactly what I needed so I could start receiving resumes! Great job! The chat box is an excellent feature

Date of experience: October 5, 2017
Florida
1 review
0 helpful votes
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Handled all my issues rapidly and professionally! Also offered me insight into functions I was not aware of. All on a Sunday morning no less!

Date of experience: October 15, 2017
Rhode Island
1 review
0 helpful votes
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She was very nice and helped me get through to the right people her willingness to have patience while I searched for my information

Date of experience: October 14, 2017
Idaho
1 review
0 helpful votes
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Very efficient help
November 27, 2017

Erika was able to help me very quickly and efficiently with something I had spent quite a bit of time trying to figure out. Thank you!

Date of experience: November 27, 2017
Montana
1 review
0 helpful votes
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What is my user name
December 5, 2017

My question was answered quickly and she did a good job. She even added advice that will help me since I am new to Zip recruiter.

Date of experience: December 5, 2017
Wisconsin
1 review
0 helpful votes
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Quick responsive help
September 29, 2017

Erika took care of my issue (refund for unintentional boost) with lightning speed and I really appreciate that level of service. Thanks again.

Date of experience: September 29, 2017
District of Columbia
1 review
0 helpful votes
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I had an urgent request, and Alexis was able to answer all my questions and remedy the issue in a very timely fashion.

Date of experience: October 10, 2017
Illinois
1 review
0 helpful votes
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Randy
October 13, 2017

Randy did great! He was quick to respond and answered all my questions. I was happy with the level of service.

Thanks,

Donna

Date of experience: October 12, 2017
Ohio
1 review
0 helpful votes
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Very helpful advocate!
February 14, 2018

Electra was extremely helpful in answering some of my questions. She was pleasant, and very professional. A value add to your team!

Date of experience: February 14, 2018
Maryland
1 review
0 helpful votes
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Very helpful
November 9, 2017

I've been talking to a lot of people over zip for the last couple months but he actually helped my the best

Date of experience: November 9, 2017
California
1 review
0 helpful votes
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Great customer service
December 3, 2017

The chat feature is very nice and i was able to get help right away from a very helpful rep named Rebecca.

Date of experience: December 1, 2017
Florida
1 review
0 helpful votes
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She understood the problem perfectly and resolved my issue exactly as I expected. Very good opinion of ZipRecruiter because of her. Thanks!

Date of experience: December 30, 2017
Oregon
1 review
0 helpful votes
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Great service!
March 22, 2018

Tanya was great to work with and got all my questions answered. Wish all customer service reps were the same way!

Date of experience: March 22, 2018
Florida
1 review
0 helpful votes
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Quick and Helpful
January 19, 2018

My agent Erika was very friendly and quick to respond with an answer. I got the information I needed - thank you!

Date of experience: January 19, 2018
New York
1 review
0 helpful votes
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Katie, was awesome she was very engaging. Listened to what I needed and then provided me with great prompt professional service.

Date of experience: January 2, 2018
Michigan
1 review
0 helpful votes
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Helpful
January 14, 2018

Brittany G helped me with posting my ad & with her recommendation to extend it after 4 days. Will do! Thanks.

Date of experience: January 13, 2018
Montana
1 review
0 helpful votes
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Very aware employee!
January 10, 2018

Erika was very helpful, showed me how to print a receipt for my account and also made sure I was aware of other details available on my job postings.

Date of experience: January 9, 2018
California
1 review
0 helpful votes
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Great customer servive
December 11, 2017

I wI would give them five stars I had a problem with my billing and she went PP oven beyond to help me very very happy with zip recruiter would use them thank you

Date of experience: December 10, 2017

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37