ZipRecruiterReviews 581

I had several questions while getting set up and Leticia at customer service provided prompt and great service. She also helped by pointing out additional features that I was not aware of that will be helpful to me. I am looking forward to seeing how well the product works for us.

I'm very pleased that there is a 24-7 help line with real people to help answer my questions. I admit I'm technically challenged. Thanks Tonya for being so patient, pleasant and super helpful!

Tonya was awesome! She really knows her stuff! Its nice to be able to talk to someone who cares. Very fast in answering which was awesome! Such kind and wonderful people! Thank you for all of your help!

Rebecca was fantastic, i needed a refund she checked for me, gave me a courtesy second trial and all the information i needed. Very nice and professional also.

Tanya was able to quickly and efficiently assist me with making account changes. Her pleasant and professional manner was a wonderful start to my day!

I needed advice regarding my job posting for nurse practitioners and Rebecca reviewed my job posting and directed me with advice as how to get the most qualified candidates. She was efficient and her customer service was exemplary.

Greatest help ever. Best customer service of any company I've worked with in the past 15 years! There immediately when I as an employer needed further help in hiring the right person Love Love Love Ziprecruiter.

I worked with Leticia to help with account issues. She was very patient and thorough with whenever I had a question. (I had several.) Quick to resolve my issue.

Great customer service. Erika was very helpful. I think $10 is a little steep to just still have access to your candidates, but we chose to do this instead of having the headache of creating a new account if/when we do another job posting.

Melody is AWESOME! She is very quick at coming up with answers. Didn't seem like a robot either. Very personable and prompt.

I wI would give them five stars I had a problem with my billing and she went PP oven beyond to help me very very happy with zip recruiter would use them thank you

Any time a service I use on a consistent basis has a chat option for help, I am happy but when it is handled like Ziprecruiter, I am thrilled. So much easier than calling and waiting and being transferred.
Thank you for this and for giving me minutes back in my life!

This was the first time I had to make a call to Ziprecruiter asking for help and Tanya rocked the call! She was very pleasant and upbeat! The call was very quick and I received the help I needed! I would recommend Ziprecruiter to all!

If you see the "live chat" icon in the bottom right-hand corner, I urge you, do not be afraid to click. You are immediately connected with a product support specialist, like Erika, who are extremely timely in answering your questions and are very knowledgeable about the product features. Thank you Erika!

Tatianna was very helpful. I had a few questions about how to use the account since I am a new user and she was able to answer all of my questions promptly and courteously! Also, gave me extra links for other training that may be useful. The chat option is definitely an advantage to other services.

Melody was quick to respond, friendly and answered all of my questions. I just posted my first job, had a few questions, and she helped me with all of them.

I chatted with Erika, and my issue was fixed. I hit end chat before we were done, and not only was I able to get her back online, she actually saw my last post and did what I asked. Yeah Erika!

I asked for a chat and Taitiana was helpful and confirmed my job was active.
Thank you very much.
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