Zip Recruiter is such a scam! They lure you in with "Post jobs for free" and you think the first one is free. After not getting quality candidates, I stopped logging in. Oh, I did get a few candidates from India for a job in Kansas. Then they start charging your credit card $18.00 per day. I racked up $1500 in charges before I realized what was going on. Their customer support team is like a brick wall. Why would an honest company bury this kind of thing in the fine print?
Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG
I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities.
It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.
Zip-Recruiter is absurdly overpriced for the paltry and unqualified candidates that are received. I paid almost $700 to get 18 applicants for an entry level position. Only 2 were even remotely qualified. The rest were from across the country or completely unqualified. Very disappointed.
Job results are completely irrelevant to search terms used. Searching job openings for buyers, and it displays everything from CDL drivers, to fast food, to medical professionals. They email me "great match" results for positions that don't have any similarities to the experience provided in my profile. Worst site I have ever used as a job seeker.
The conversion of clicks is so low for what that you pay, £99 for listing is a robbery!
They do not have claimed traffic and people seeking job which they do advertise, apparently they have huge base, 2 clicks for the whole time is a laugh.
Don't waste your money on job posting here, free options do have more conversions.
I took ZipRecruiter up on its "free" offer for employer job postings. I received a majority of responses from unqualified candidates. Of the "qualified" responses, I was neither able to get responses to my calls/emails nor candidates to show for an interview. When I spoke to their customer service I was told, "no refund and no appeal process." I will NEVER use them again and advise all employers to steer clear!
A company this big and successful should not be sending hard copy mailings to people who don't want them. I gave my info to their company once and then didn't use them and i get constant hard copy mailings. They have zero concern for the environment. I don't do business with companies that do this.
We had a free trial they did not honor. Then told the monthly fee was 249 after the trail. We cancelled after 15 days because we did not find the quality of applicants we anticipated. Then we were billed 349
Very deceiving and deceptive billing
I too have had a very bad experience with zip recruiter. Their billings practice is very deceiving and deceptive. They have this box that you have to accept "daily subscription" that you think is for the ad you are running. Then the candidates that they send you don't meet the criteria that you asked for. You get frustrated and pull the plug on the ad. But then you realize after you keep getting billed for $504 that they deceived you and you are still getting billed even though you no longer have an ad listed. Warning do not sign with zip recruiter
Signed up for a trial for which I got charged anyway. I still am trying to deal with these charges.
I received over 40 resumes and the majority of them didn't even respond. Of those who did respond and take my job, all of them did not show. It was all around a bad experience and their customer service was unhelpful.
Look for other recruitment options if you can. I have used this for four years and each year it goes downhill a little more with their overpriced "enhancements." I'm looking at other options as our business grows. Representatives are generally not helpful, so don't waste you time.
Rebecca was most helpful concerning adding new users to our account. She advised how to give them some rights to review candidates but not receive emails from every single one.
Great help@ Zip Recruiter!
Linda
I've had a trying day so reaching Nicole turned it around. She is pleasant, has an incredible phone bedside manner and was quick in helping to help me navigate your site and understand the process. I'm sure she not only creates business for Zip, but keeps customers coming back as well.
Please give her the kudos she so richly deserves.
Jeannine
ZipRecruiter gave me a refund after I kept calling. I told them I was going to tie up their resources until I got my money back. I was in a rude mood and regretted being so ugly, but it worked. Find another job site, this one sucks. They sent zero qualified candidates. Indeed.com and Craigslist are better and cheaper. It's very difficult to find good help, especially for jobs that require skilled labor. Don't waste your money on this site.
Indeed.com is free to start, and they sent good candidates. When I started paying—no more good candidates.
I spoke with Rebecca and she was phenomenal. Her responses were absolute rapid fire and very clearly explained. She was also extremely friendly. This was my first time using the chat function for ziprecruiter and I definitely will recommend it and continue to use it after the great assistance I received from Rebecca.
Btw my issue was turning off a job board because we are receiving TOO MANY candidates. Ziprecruiter has been very good overall.
I am disabled so I would prefer a remote job the problem is, EVERYTHING IS A SCAM! Companies either ask you for money to work or they just don't want to answer questions and make themselves suspicious! I have been on here for 2 years searching and I am stopping today because I just found out, Ziprecruiter is selling ALL my information to other scam "companies" and how do I know that? My mom called the police because a "company" I have never heard of or applied to sent me a check so they could steal my information! The cops even said "This is a scam! People who are on Ziprecruiter all report this company to us". Well, Thanks for the scare and the scam Ziprecruiter! I am so happy I can spot a scam and I didnt give out personal information.
My account rep was out of the office today, so I called customer service and spoke to Tara. She was able to answer all my questions and help me through the maze of having 2 postings in multiple locations for 6 available jobs, plus my being a first-time Ziprecruiter user! Thanks to Tara, my day is going much better now!
After multiple billing issues over the years - i had a recent experience with Melody, via their chat line and SHE was great. She listened, took care of it timely and was pleasant. I wish all representatives were like Melody.
We ran an add with ZipRecruiter and cancelled the add before the 30 days was up because to of the horrible candidates we were getting. However, unless you delete your existing account, they will keep charging you a monthly fee. This was an account that I had with them prior to posting an employment add this go around. SCAM. I DO NOT RECOMMEND THIS COMPANY, DUE TO IT'S LACK OF ETHICS AND INTEGRITY. This is NOT how a company should do business. TOTAL WASTE OF MONEY! I truly believe that this company uses A.I. And just out to take your money.
ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.
Thank you for your review as we greatly appreciate your feedback! I'd like to apologize for your recent experience with ZipRecruiter and would like to investigate this pricing and lack of support issue further.
Unfortunately I cannot locate your account with the information you provided. If you would like me to look into this please feel free to reach out to me personally at support@ziprecruiter.com with the subject "Attention Rebecca". You can also reach the rest of our Customer Success Team by calling 1877-252-1062 (24/7).
Kind regards,
Rebecca