ZipRecruiter

Erika was able to walk me through the process to email a group of candidates. She also shared with me how to link our ad with social media. I was grateful to have my problem solved, however if the site was a little more user-friendly I might not have needed to use the chat feature. I had created the email then selected the candidates that I wanted to send it to several times and it would clear before Erika told me to go to the list of applicants then select each one then create the email. Also, why is sharing to social media such a secret? Hope this helps.

Although I was using the online chat to cancel my free trial, Melody was very professional and courteous. She was not insistent or pushy. She helped me cancel my trial after ensuring that I had every opportunity to take advantage of all that Ziprecruiter had to offer. And to be honest, the only reason that I cancelled was that there were not very many people looking for my specific job position. If I had a more generalized position, I am sure that this would have met my needs. Thank you Melody for your help and your professionalism.

For some unknown reason, I was all of a sudden unable to log in to my Zip Recruiter account. I tried everything I could think of on my own before reaching out to customer service. My expectations were very low, and I figured it would be similar to getting help on Amazon - can't find a phone number or someone to make a difference. I was happily very wrong. The customer service phone number was easy to find - no scrolling required - and Tara, a live, helpful, and friendly person answered the phone. It took a few tries, but in the end and in less than 5 minutes, she had me up and running so that I could get back on the site an in contact with my candidates. Thanks Tara!

I was very upset because of the promotion that said using your service was on a 'free trial basis' and you just needed my credit card to make sure I was a 'real person', and then you started charging me without notice (silly me for believing).
Myra talked me off the ledge and showed me all the advantages of using your software - if the bait and switch hadn't occurred, I'd be using it now because of Myra's excellent presentation.
But the bit about 'have to cancel within 4 days' that must have been written in VERY small letters somewhere other than what I read, still has me turned off from using your otherwise extremely useful service.
Myra should get a raise for dealing with me so professionally.

I called to get help with my first real job ads on Ziprecruiter. After going through about 3 phone prompts I got quickly connected with Maika. She was very helpful with setting up my adds, and I'd definitely want to talk to her again for more help. I would say that I've communicated with several reps from Zip and it seems like I get conflicting advice because they emphasis different areas of the job posting they feel is important.

This entire team makes the hiring process so much easier! From start to finish ZipRecuiter has been right there to answer any questions that may come up. Easy to get started and stay on top of things. The live chat option is invaluable, I just finished chatting with Randy who had an answer for me right away. Everyone is very friendly and knowledgeable. I am so grateful to this team! PS-Received excellent candidates immediately and the interviews have been great! No doubt we have found the right people for our company thanks to ZipRecruiter!

Our business needed dedicated employees whom already had the industry's background as we were hiring in a pinch. ZipRecruiter couldn't have helped us in our urgent need any better!

When terminating our subscription, as we no longer needed the services; I clicked the "live chat" and reached Rebecca who was over the top helpful with suggestions and answers to all of my questions!

Thank you so very much and if ever in need for multiple hires ZipRecruiter will definitely be the service I use!

Thank you again!