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ZipRecruiter

How would you rate ZipRecruiter?
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New York
1 review
0 helpful votes
Follow Patti P.
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I called to see if there was a way to email a manager multiple resumes. Erika assisted me and was very helpful. She was very thorough and proceeded to ask me if I knew about other features.

Date of experience: February 7, 2018
New Jersey
1 review
1 helpful vote
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My issue was resolved within minutes and the representative I spoke with, Tanya, was very personable and knowledgeable. Thanks Tanya and Ziprecruiter!

Date of experience: March 1, 2018
Colorado
1 review
0 helpful votes
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We accidentally left our account open after we filled the position and Rob C. Was very helpful in responding the the additional applicants and closing our account.

Date of experience: January 3, 2018
Mississippi
1 review
0 helpful votes
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Great Experience
April 12, 2018

I spoke with Maika in regards to my job posting question. She was very kind and offered to help fix my issue as well as walked me through it for the future. She was a great help!

Date of experience: April 11, 2018
California
1 review
0 helpful votes
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Tatianna was quick to respond and solve my account management problem. She was friendly and helpful, and I appreciate her excellent technical support!
Thank you,
Suzy

Date of experience: November 21, 2017
North Carolina
1 review
0 helpful votes
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Thanks Robi for being patient with this old guy in trying to fix his issue. Couldn't change my company name and he pointed me right to it! Easy peazy! Really starting to like Ziprecruiter!

Date of experience: January 4, 2018
Virginia
1 review
0 helpful votes
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Mayra was EXCELLENT in working out our issues with our (now) previous Account Manager who was secretly trying to upsale the account and was very unprofessional. Mayra H. Was super helpful, understanding, and quick to act!

Date of experience: January 18, 2018
Texas
1 review
0 helpful votes
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Quality person on the telephone and very patient with me in navigating their website.
Excellent telephone skills as well as humour.
Great experience with Leticia!

Date of experience: April 16, 2018
Illinois
1 review
0 helpful votes
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I had an issue with logging in to my account because I set it up through my ADP account. Erika was able to close my other account and get me to my zip recruiter app on my ADP page.

Thanks

Date of experience: March 7, 2018
Michigan
1 review
0 helpful votes
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Great Experience
December 29, 2017

Tonya was very helpful in getting our account straight. We were having challenge signing on and Tonya walked me through and made thing so easy! She was very nice and extremely professional.

Date of experience: December 28, 2017
Massachusetts
1 review
1 helpful vote
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Mayra demonstrated stellar customer! She patiently walked me through the functionalities as well as gave me guidance and suggestions based on her experience.

Date of experience: August 8, 2018
Oregon
1 review
0 helpful votes
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Unable to log-in
January 12, 2018

Tanya helped me immediately and also walked me through the process. She wouldn't leave the call until she confirmed that I was all set! This was very helpful!

Date of experience: January 11, 2018
California
1 review
0 helpful votes
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Leticia gave me great advice to rearrange the qualifying questions to start with the main deal breaker with the most important question - are you a licensed M. D. or D. O.

Date of experience: March 22, 2018
Arizona
1 review
0 helpful votes
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Super fast
October 14, 2017

I could not log into my account and Shawana told me about using Chrome and also taught me to clearing my cache and cookies as well.
Now I can see everything. Thank you ZR for her.

Date of experience: October 14, 2017
California
1 review
0 helpful votes
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Trial was OK. Service is to expensive to be practical for mom and pop small business. Site works OK and is easy to use. I don't like that they make canceling the trial so hard to find on the site

Date of experience: February 24, 2018
Illinois
1 review
0 helpful votes
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I clicked on the live chat button and Shawana was able to walk and talk me through the questions and issues I was having. She was very helpful and persisted until we figured it out.

Date of experience: October 11, 2017
South Carolina
1 review
0 helpful votes
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Excellent job
April 25, 2018

Leticia was great and took care our needs to find the right applicants. She increased our exposure to applicants and showed us how to search resumes that fit our desired skill set.

Date of experience: April 24, 2018
Wisconsin
1 review
0 helpful votes
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Shawana help me out greatly with solving this issue that I have been dealing with issue I also talked to Morgan and she was trying to help solve this issue also but shawana got me the link I needed Hats off to both of those girls

Date of experience: October 16, 2017
Illinois
1 review
1 helpful vote
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I was confused about the terms of this site and was even a little frustrated. Shawana took the time to understand my frustration and clarify where I was mistaken.

Date of experience: October 24, 2017
California
1 review
0 helpful votes
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I called the 800 number and spoke with Tima Escarzaga. She was so friendly and helpful! I was able to get my login corrected and a new user set up in minutes. She is awesome!

Date of experience: January 4, 2018

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37