I called to see if there was a way to email a manager multiple resumes. Erika assisted me and was very helpful. She was very thorough and proceeded to ask me if I knew about other features.
My issue was resolved within minutes and the representative I spoke with, Tanya, was very personable and knowledgeable. Thanks Tanya and Ziprecruiter!
We accidentally left our account open after we filled the position and Rob C. Was very helpful in responding the the additional applicants and closing our account.
I spoke with Maika in regards to my job posting question. She was very kind and offered to help fix my issue as well as walked me through it for the future. She was a great help!
Tatianna was quick to respond and solve my account management problem. She was friendly and helpful, and I appreciate her excellent technical support!
Thank you,
Suzy
Thanks Robi for being patient with this old guy in trying to fix his issue. Couldn't change my company name and he pointed me right to it! Easy peazy! Really starting to like Ziprecruiter!
Mayra was EXCELLENT in working out our issues with our (now) previous Account Manager who was secretly trying to upsale the account and was very unprofessional. Mayra H. Was super helpful, understanding, and quick to act!
Quality person on the telephone and very patient with me in navigating their website.
Excellent telephone skills as well as humour.
Great experience with Leticia!
I had an issue with logging in to my account because I set it up through my ADP account. Erika was able to close my other account and get me to my zip recruiter app on my ADP page.
Thanks
Tonya was very helpful in getting our account straight. We were having challenge signing on and Tonya walked me through and made thing so easy! She was very nice and extremely professional.
Mayra demonstrated stellar customer! She patiently walked me through the functionalities as well as gave me guidance and suggestions based on her experience.
Tanya helped me immediately and also walked me through the process. She wouldn't leave the call until she confirmed that I was all set! This was very helpful!
Leticia gave me great advice to rearrange the qualifying questions to start with the main deal breaker with the most important question - are you a licensed M. D. or D. O.
I could not log into my account and Shawana told me about using Chrome and also taught me to clearing my cache and cookies as well.
Now I can see everything. Thank you ZR for her.
Trial was OK. Service is to expensive to be practical for mom and pop small business. Site works OK and is easy to use. I don't like that they make canceling the trial so hard to find on the site
I clicked on the live chat button and Shawana was able to walk and talk me through the questions and issues I was having. She was very helpful and persisted until we figured it out.
Leticia was great and took care our needs to find the right applicants. She increased our exposure to applicants and showed us how to search resumes that fit our desired skill set.
Shawana help me out greatly with solving this issue that I have been dealing with issue I also talked to Morgan and she was trying to help solve this issue also but shawana got me the link I needed Hats off to both of those girls
I was confused about the terms of this site and was even a little frustrated. Shawana took the time to understand my frustration and clarify where I was mistaken.
I called the 800 number and spoke with Tima Escarzaga. She was so friendly and helpful! I was able to get my login corrected and a new user set up in minutes. She is awesome!
ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.