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ZipRecruiter

How would you rate ZipRecruiter?
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Texas
1 review
0 helpful votes
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Great customer service
December 3, 2017

The chat agent was prompt and immediately knew the answer to my question. Quick and professional. I also like the dashboard and candidate management features. Very helpful!

Date of experience: December 1, 2017
Michigan
1 review
0 helpful votes
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Melody was quick to respond, friendly and answered all of my questions. I just posted my first job, had a few questions, and she helped me with all of them.

Date of experience: December 8, 2017
Utah
1 review
0 helpful votes
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Thank you Tanya, for taking my call immediately, for clarifying my request and for completing the work while I was still on the phone. Your great service speaks very highly of you and the company.

Date of experience: February 16, 2018
Illinois
1 review
0 helpful votes
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Answered my question
October 24, 2017

I had a very basic question that Erika was able to answer and she also suggested that I watch a video about zip recruiter to learn the benefits. She included the link in the response.

Date of experience: October 24, 2017
Florida
1 review
0 helpful votes
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Easy and VERY HELPFUL team members on the Chat Now feature! The Ziprecruiter system is easy to use and has many neat features for you to find your best candidate. If there is anything that you find that needs an immediate response, the ZR Team is there to assist 24/7 on the Chat Now feature! I had the pleasure to chat with Zaheed and also Rebecca. Both of them assisted with explaining set-up and also account enhanced features.

Date of experience: January 1, 2018
Texas
1 review
0 helpful votes
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Great customer service!
February 15, 2018

Tanya was great. She educated me about the features of my account, explaining the details about how to use the search function and the rules of the game. Very helpful!

Jerry Llewellyn

Date of experience: February 15, 2018
Oregon
1 review
0 helpful votes
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Great and quick service
September 22, 2017

Sam was very helpful in getting my information quickly and thoroughly. I appreciated his help and was able to do what I needed to do (email all my candidates at once).

Thanks

Date of experience: September 22, 2017
Pennsylvania
1 review
0 helpful votes
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I started a chat with online help with low expectations. I left the chat session feeling much better about the ZipRecruiter tool and the support staff's willingness to help me. (specifically Erika)

Date of experience: November 23, 2017
New Jersey
1 review
0 helpful votes
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Chatted with Katie B last week and she gave me instructions to refresh my job ad on the boards. Super helpful. Super easy. Thanks Katie B.! And thanks Ziprecruiter!

Date of experience: April 30, 2018
New York
1 review
0 helpful votes
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Chat Assistance
November 8, 2017

I had several questions, as this was the first time I used zip recruiter and the representative was professional and able to answer my questions in a timely manner.

Date of experience: November 8, 2017
Georgia
1 review
0 helpful votes
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Katie is great.
January 3, 2018

I had an issue with my Ziprecruiter account. Katie was great. She assisted me in resolving my issues and was totally professional and helpful.

Thanks, Katie.

Date of experience: January 2, 2018
Pennsylvania
1 review
1 helpful vote
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Thank you Rebecca. You've been really helpful. I'm new to this system and didn't know this and that and the other. You've made it must easier to understand.
Thank you for keeping in touch.

Date of experience: December 20, 2017
Illinois
1 review
0 helpful votes
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Live Chat Works!
February 19, 2018

Stacia, the the rep on my live chat was very helpful. I had trouble switching my account from a recruiter to a job seeker and she was able to help me in about 5 minutes!

Date of experience: February 18, 2018
California
1 review
2 helpful votes
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Rebecca
December 14, 2017

Rebecca was fantastic, i needed a refund she checked for me, gave me a courtesy second trial and all the information i needed. Very nice and professional also.

Date of experience: December 13, 2017
Indiana
1 review
0 helpful votes
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Ziprecruiter is a great place to post a job if you are an employer. They are helpful in assisting you in getting the job posted online. They offer tips to get the best responses from the ad.

Date of experience: February 15, 2018
California
2 reviews
13 helpful votes
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Lot of Scammers
June 28, 2023

I tried Zip Recruiter; it was very frustrating using it to find a job. This sight has a lot of Scammers on it.
I did not feel comfortable using it.

Date of experience: June 28, 2023
Colorado
1 review
0 helpful votes
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Tatianna was very quick to respond to my question and her answer was very helpful. She also gave me some info that will greatly help with my recruiting process. Bonus points!

Date of experience: January 16, 2018
North Carolina
1 review
0 helpful votes
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Katie was pleasant and professional during the follow up call. I appreciated it as it what was I expected. She listened and provided as sense of understanding and service.

Date of experience: April 27, 2018
Ohio
1 review
0 helpful votes
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Erika was able to help me today and get back on track! I was having issues with posting under our company accounts and Erika figured out where I was going wrong and got me back on track!

Date of experience: April 4, 2018
Pennsylvania
1 review
0 helpful votes
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Other Traffic Boost
October 17, 2017

My CSR was awesome! She answered my questions and did a great job. Great Customer Service. I really appreciated the thoughtfulness and speed of my csr.

Date of experience: October 17, 2017

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37