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ZipRecruiter

How would you rate ZipRecruiter?
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California
1 review
0 helpful votes
Follow Darrell L.
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Great Service
November 24, 2017

I spoke with Stacia at ZipRecruiter regarding my subscription and billing. She took care of everything and was very friendly as well. Top Notch!

Date of experience: November 24, 2017
Virginia
1 review
1 helpful vote
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Mayra was very helpful in showing me different ways to present my posting.
She also pointed out some time saving features.
She did a great job

Date of experience: July 16, 2018
California
1 review
0 helpful votes
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Email Change
November 15, 2017

Needed some help and Shawana was able to get us up and running in just a couple of minutes. Great customer service!

Date of experience: November 14, 2017
Washington
1 review
1 helpful vote
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Mayra took her time and helped me understand my posting and editing capabilities. Thank you for having such good support staff.

Date of experience: August 7, 2018
Iowa
1 review
0 helpful votes
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Shawana helped me with optimizing my job posting. She suggested I add screening questions and told me how to check resumes.

Date of experience: October 9, 2017
Ohio
1 review
0 helpful votes
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Lead Installer
February 13, 2018

Tatianna was very helpful in answering my question and offering advice! So far, my experience with Zip Recruiter has been amazing!

Date of experience: February 13, 2018
Alabama
1 review
0 helpful votes
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Thank you
October 18, 2017

Shawana was very helpful in obtaining the info I needed to fix my account today. Thank you, Shawana and ziprecruiter.com

Date of experience: October 18, 2017
Virginia
1 review
0 helpful votes
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I was having an issue with my billing and invoice. Leticia, took care of everything and even gave me a day to notify my team about upcoming changes.

Date of experience: March 20, 2018
New York
1 review
0 helpful votes
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Mayra was extremely helpful with my concern and her follow up was tremendous. Great to experience good customer service.

Date of experience: February 6, 2018
Colorado
1 review
0 helpful votes
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Great help!
December 22, 2017

The associate helped me quickly and easily. They answered my question in one message and it made perfect sense and was very helpful.

Date of experience: December 21, 2017
Virginia
1 review
0 helpful votes
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A job well done!
January 11, 2018

I really appreciated the assistance Erika provided - she was great! I gave her my issue and she took care of it... thank you!

Date of experience: January 10, 2018
Colorado
1 review
0 helpful votes
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Rebecca did a great job of helping me solve a user authorization issue! She was quick to respond and offered a simple solution.

Date of experience: January 3, 2018
Tennessee
1 review
0 helpful votes
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Erika helped me work through some cost-free options for improving our account listing without adding cost to our current plan.

Thank you, Erika!

Date of experience: January 11, 2018
California
1 review
0 helpful votes
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Randy was extremely kind, efficient, and helpful. Excellent customer service and he should be promoted undoubtedly.

Date of experience: October 25, 2017
Michigan
1 review
0 helpful votes
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Got a coupon in the mail, pulled up the chat box, 3 minutes late Erika applied the coupon for me and extended my free trial. Super convenient.

Date of experience: November 9, 2017
New York
1 review
1 helpful vote
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Prompt customer service
October 31, 2017

Rebecca was helpful and got me everything I needed today as I had needed to temporarily put a hold on the account.

Date of experience: October 30, 2017
Arizona
1 review
0 helpful votes
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Melody is AWESOME! She is very quick at coming up with answers. Didn't seem like a robot either. Very personable and prompt.

Date of experience: December 11, 2017
South Carolina
2 reviews
0 helpful votes
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Katie was a wonderful help with me becoming more familiar with the site, her patience was so appreciated!
Cathe Deir
New subscriber

Date of experience: January 16, 2018
Oregon
1 review
0 helpful votes
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Leticia B. Rocks!
March 15, 2018

After SEVERAL attempts to get my account current. Leticia was finally able to make that happen! She's a keeper!

Date of experience: March 13, 2018
Florida
1 review
0 helpful votes
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Very efficient
April 7, 2018

Very positive experience. Tatianna was very helpful and able to provide a quick resolution for my problem.

Date of experience: April 6, 2018

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37