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ZipRecruiter

How would you rate ZipRecruiter?
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New York
1 review
0 helpful votes
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Fast help
October 10, 2017

Didn't think I would need to look for another job so quick. Had my account closed in August. They got my account back open so I still has all the references there

Date of experience: October 10, 2017
New Jersey
1 review
0 helpful votes
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I signed up for a free trial and accidentally upgraded the account. Melody was very easy to work with, and quickly resolved the issue so I would not get charged. Thanks Melody!

Date of experience: January 11, 2018
Pennsylvania
1 review
0 helpful votes
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Poor candidates
May 14, 2021

I paid for hair stylist position and they sent me clerical candidates. Ran the ad for 3 days and only received one qualified, the rest were not. Will not use them agai.

Date of experience: May 14, 2021
Virginia
1 review
0 helpful votes
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I signed up for ZipRecruiter on September 18th and the process was so easy/quick that I forgot a lot of important information regarding my account...

I posted a job today and I was a little nervous that I may have boosted or posted too many jobs, and I did not want to get an additional charge for that. I chatted in and Shawana not only dived into my account and gave me the information I needed regarding my renewal but also reviewed my job ad, let me know I had 2 applicants already (boosting my confidence in the ad), walked me through how to post/close a job, how to find how many remaining resume views I have left, and how many people I can invite to apply to our job daily.

It was a very informative and helpful chat and I was able to leave that chat feeling confident and secure in the answers I received.

Date of experience: October 11, 2017
Arizona
1 review
1 helpful vote
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DeJuan
October 24, 2017

Dejuan was an absolute pleasure to speak with. He answered all my questions about my ads and even recommended some things to help me get better candidate results. I wish i could get him every time.

Date of experience: October 24, 2017
Colorado
2 reviews
0 helpful votes
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Great customer service
February 27, 2018

Katie really helped me understand how to get the most out my advertising with zip recruiter and how to quickly review applicants with magic link from ziprecruiters...
Thank you so much!

Date of experience: February 26, 2018
New York
1 review
0 helpful votes
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Spoke to Rebecca through chat on line. She was cordial, intelligent and closed my account promptly. You answered all my questions and was very helpful.
I glad u are open 24hrs.

Date of experience: January 6, 2018
Massachusetts
1 review
0 helpful votes
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Tee was fabulous!
April 16, 2018

I spoke with Tee and she was able to fix the issues we had very quickly! She also explained and walked me through navigating the website, which made things sooo much easier. Thank you Tee!

Date of experience: April 16, 2018
Florida
1 review
0 helpful votes
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Help with posting job
February 8, 2018

Erika was very helpful taking me through the steps to post a job. Also Taylor assisted me also for my subscription help. Both representatives were very knowledgeable and helpful!. Great experience.

Date of experience: February 8, 2018
Jennifer W.
Florida
1 review
0 helpful votes
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Outstanding Service
December 30, 2017

Through the live chat function I was able to get answers to my questions very quickly and get a call scheduled for further assistance. I am very happy with this service.

Date of experience: December 29, 2017
Arizona
1 review
0 helpful votes
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Excellent Service!
October 23, 2017

I was concerned about my job ads not getting good traffic and DeJuan went over everything with me and told me about the resume database! I'm very excited! Thank you!

Date of experience: October 23, 2017
North Carolina
1 review
0 helpful votes
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I have had a couple issues logging into my account and Alexis was a doll. She helped me fix my email login information and solved everything swiftly. I really appreciate all your help Alexis!

Date of experience: October 9, 2017
Illinois
1 review
0 helpful votes
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Excellent service and tools. Once I updated my resume I got no less than five views and offers to apply, when I finally took my offer I had three others waiting for my acceptance. I'm very pleased.

Date of experience: July 28, 2022
Texas
1 review
0 helpful votes
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Needed Help! THANKS!
September 25, 2017

She was great and very helpful! I appreciate her help in such a timely manner! I never posted a boost before and had issues with the new credit card and she helped me with both! Thanks again!

Date of experience: September 25, 2017
Pennsylvania
2 reviews
0 helpful votes
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Support
April 29, 2018

Couldn't log in. Katie helped me clear my browser history and it fixed my problem. She was very friendly and offered to show me other features but I was already aware of how to use them.

Dave Miller

Date of experience: April 27, 2018
California
1 review
0 helpful votes
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Dejuan is the best!
October 23, 2017

I called in needing help resetting my password and DeJuan provided quick and easy assistance... great rep! Great customer service! Will recommend to others!

Date of experience: October 23, 2017
Maryland
1 review
0 helpful votes
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Very helpful
October 7, 2017

I needed assistance in editing keywords for my job ad and Randy provided step by step instructions in how to accomplish this and it worked! Thanks again for your help.

Date of experience: October 6, 2017
Michigan
1 review
0 helpful votes
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Rebecca was most helpful in resolving my question. I am new to this site so it was awesome to experience excellent customer service. Thank you, Rebecca!

Date of experience: November 30, 2017
New York
1 review
0 helpful votes
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Excellent Service!
October 12, 2017

Spoke to Stacia McKinnie who assisted me greatly with reactivating two job positions. She was very knowledgeable and led me through the process quickly and offered some tips on screening applicants.

Date of experience: October 12, 2017
Florida
1 review
0 helpful votes
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Amazing responsiveness
October 19, 2017

Today Ericka was an amazing help with a technical problem. She also was interested in a specific comment I made that Flexdox would find very beneficial. Excellent customer service.

Date of experience: October 18, 2017

Overview

ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

service
48
value
40
shipping
2
returns
2
quality
37