Didn't think I would need to look for another job so quick. Had my account closed in August. They got my account back open so I still has all the references there
I signed up for a free trial and accidentally upgraded the account. Melody was very easy to work with, and quickly resolved the issue so I would not get charged. Thanks Melody!
I paid for hair stylist position and they sent me clerical candidates. Ran the ad for 3 days and only received one qualified, the rest were not. Will not use them agai.
I signed up for ZipRecruiter on September 18th and the process was so easy/quick that I forgot a lot of important information regarding my account...
I posted a job today and I was a little nervous that I may have boosted or posted too many jobs, and I did not want to get an additional charge for that. I chatted in and Shawana not only dived into my account and gave me the information I needed regarding my renewal but also reviewed my job ad, let me know I had 2 applicants already (boosting my confidence in the ad), walked me through how to post/close a job, how to find how many remaining resume views I have left, and how many people I can invite to apply to our job daily.
It was a very informative and helpful chat and I was able to leave that chat feeling confident and secure in the answers I received.
Dejuan was an absolute pleasure to speak with. He answered all my questions about my ads and even recommended some things to help me get better candidate results. I wish i could get him every time.
Katie really helped me understand how to get the most out my advertising with zip recruiter and how to quickly review applicants with magic link from ziprecruiters...
Thank you so much!
Spoke to Rebecca through chat on line. She was cordial, intelligent and closed my account promptly. You answered all my questions and was very helpful.
I glad u are open 24hrs.
I spoke with Tee and she was able to fix the issues we had very quickly! She also explained and walked me through navigating the website, which made things sooo much easier. Thank you Tee!
Erika was very helpful taking me through the steps to post a job. Also Taylor assisted me also for my subscription help. Both representatives were very knowledgeable and helpful!. Great experience.
Through the live chat function I was able to get answers to my questions very quickly and get a call scheduled for further assistance. I am very happy with this service.
I was concerned about my job ads not getting good traffic and DeJuan went over everything with me and told me about the resume database! I'm very excited! Thank you!
I have had a couple issues logging into my account and Alexis was a doll. She helped me fix my email login information and solved everything swiftly. I really appreciate all your help Alexis!
Excellent service and tools. Once I updated my resume I got no less than five views and offers to apply, when I finally took my offer I had three others waiting for my acceptance. I'm very pleased.
She was great and very helpful! I appreciate her help in such a timely manner! I never posted a boost before and had issues with the new credit card and she helped me with both! Thanks again!
Couldn't log in. Katie helped me clear my browser history and it fixed my problem. She was very friendly and offered to show me other features but I was already aware of how to use them.
Dave Miller
I called in needing help resetting my password and DeJuan provided quick and easy assistance... great rep! Great customer service! Will recommend to others!
I needed assistance in editing keywords for my job ad and Randy provided step by step instructions in how to accomplish this and it worked! Thanks again for your help.
Rebecca was most helpful in resolving my question. I am new to this site so it was awesome to experience excellent customer service. Thank you, Rebecca!
Spoke to Stacia McKinnie who assisted me greatly with reactivating two job positions. She was very knowledgeable and led me through the process quickly and offered some tips on screening applicants.
Today Ericka was an amazing help with a technical problem. She also was interested in a specific comment I made that Flexdox would find very beneficial. Excellent customer service.
ZipRecruiter has a rating of 3.9 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.