ZipRecruiterReviews 581

Katie was pleasant and professional during the follow up call. I appreciated it as it what was I expected. She listened and provided as sense of understanding and service.

Were were having some accounting issues that needed immediate attention. Jessica in Customer Service was attentive, focused and very accommodating. She resolved the issue and offered suggestions to insure that we did not have a similar problem again.
Thank you Jessica- you made my day!

Katie was incredibly kind and helpful. She managed to handle my issue with precision timing. She is an excellent representation of quality service. Well done!

Tara Brooks was able to help me to access a resume left by a potential employee.
She also went a step further and refreshed my ad. She explained to me that since it was placed about one month ago it showed up lower on the page. She refreshed it for me and sent me an email with instructions on how its done so i could do it myself next time.

Couldn't log in. Katie helped me clear my browser history and it fixed my problem. She was very friendly and offered to show me other features but I was already aware of how to use them.

Dave Miller

Leticia offered specific advice on key words I can use to attract more attention on my job postings, and she also showed me how to use a feature of my subscription that will further help draw more resumes. She was professional, knowledgeable, and helpful.

Called in with a billing issue, luckily I got Alice who was an absolute pleasure to speak with. Normal, not reading from a script, actually listened to me.
Took a couple minutes to resolve the issue.
Couldn't have been happier.
Alice is excellent.

So many services that do Subscriptions try to hold you hostage but not Zip Recruiter They were kind, easy to work with, and very prompt in responding. I am truly blown away by the service I received.

Leticia was great and took care our needs to find the right applicants. She increased our exposure to applicants and showed us how to search resumes that fit our desired skill set.

Thank you Tara with Ziprecruiter. You were amazing and very helpful. Questions were answered quickly and professionally.

Thanks again!

Muddling through my free trial and Tara was very helpful. I will repeat this again since I need to have at least 100 characters ;)

Tara B you are a rock star. Called at almost 10 PM and you were understanding and compassionate to my situation. Thank you for your outstanding customer service. You restored my faith in Ziprecruiter.

Had a billing issue for the first time since using ziprecruiter for the past year. Katie Barlow was a great help and resolved the issue within minutes and was able to get my account straight. Katie was also helpful in offering ways to better utilize my weekly ads. Much appreciated.

Quality person on the telephone and very patient with me in navigating their website.
Excellent telephone skills as well as humour.
Great experience with Leticia!

I spoke with Tee and she was able to fix the issues we had very quickly! She also explained and walked me through navigating the website, which made things sooo much easier. Thank you Tee!

Ericka was a great help getting my account unlocked and running. She knew exactley what to do to help me. She walked me through the process and resent me the email to reset my password again. It worked the first time.

I'm a recruiter that just started a new job with a company that is using Zip Recruiter so I called to get a little training and find out about our plan. Leticia B was amazing, patient and very professional. Thanks for a great experience Leticia!

Quality candidates, great technology, and top-level support. Zip Recruiter is our top performing internet job search engine