ZipJobReviews 253

The order process was interesting and easy to follow. I think that the questionnaire they made is almost perfect for the resume writer to know what he needs to lay it down on the documents.

My resume and cover letter were written by Adam G. I can recommend him, professional and polite writer. When he needed more information about me, he asked very politely. And when I did provide him with the required info, he put it on my resume perfectly.

Overall, I'm more than happy with my new resume and cover letter, ready to send it out.

I also had a terrible experience with zip job services as if they was trying to rush my resume through. I sent in detailed instructions on what my resume should look like, in terms of applying for government jobs and it send like they cut and pasted my resume. As one of the customers has said, I sent my changes to my writer and I received an email, stating that they didn't receive it and I should resend it. The next email that I received before sending back my resume for changes, is your case has been closed. They never got an approval of satisfaction before closing my case. So, I'm out of $189. This service really sucks and should get a score of 0.

I paid $350 for the "premium" package, the first draft and writer just sent back a generic template that had copied and pasted from the resume I put together my self but made zero sense when read, I sent it to recruiter friends and they were shocked at the quality of even a first draft and how much it had taken a step back from the resume I already had.
I complained and was told that I would need to pay $180 for what was obviously 15 minutes work if I wanted to cancel my order (with a no refund policy you start to understand that they don't have confidence in their own service).
I was therefore forced to go with a second writer, his first draft came and when I had the $50 phone call, it was over in 15 minutes he rushed me off the phone and I didnt get many of my questions and points answered. He then sent a second draft with some changes but still A LOT of mistakes and no where near what I wanted but 2 days later I get an email saying my order is no closed, it has been a TERRIBLE experience from start to finish, even the Linkedin work they just send you a document and you have to enter it all yourself.
In summary I have paid $350 and am back to using the resume I originally had. DO NOT USE ZIPJOB, I am now looking into options to try and get my money back and then going to another resume writing service. I will of course put any updates here on my case but I do not expect anything to happen with this terrible below par, almost a scam service.

I requested a resume and LinkedIn profile to change careers. I provided samples for the types of jobs I was applying for and my achievements. The resume written for me seemed like a middle school student wrote it. I added samples of changes I thought was needed and the writer basically used what I wrote and sent it back to me... so basically I paid $300 to write my own resume that the writer copied and sent back to me! I am so disappointed in this service! If you value your money DO NOT use this service! This is a SCAM! A total ripoff! I did not use any of it and wrote a completely new resume fo myself! A waste of my time and my money!

Fairly poor initial directions lead to merely a rewrite of your existing resume, not a writing of your resume. Then there are factual errors that one of their best writers (which is what I paid for) should know better than. Then, when I was delayed in responding to a resume and CL draft because a) I have a job and b) I had a minor surgery, they closed my file though "don't worry, we'll still work with you," by which they mean they'll respond but won't actually do anything. I had purchased to have my LinkedIn written. Writer didn't even bother to read the existing LinkedIn. And what I was given was a terrible LinkedIn page. The writer clearly had zero idea what they were doing. When I told the writer to read mine, then asked for input/changes, they responded since I changed theirs I should just make whatever changes I wanted based on what was provided, confirming my suspicions that they never read it in the first place. Absolutely terrible customer service. Only reason I'm not giving a 1 is because I'm reasonably happy with my resume.

Their ambiguous webpage doesn't tell you that they won't listen to your needs.

Their approach is to cookie-template your old resume for THREE SPECIFIC JOBS only.

If you are hoping to have a good, all-around resume that can be slightly tweaked for various other jobs or industries, forget it!

Customer service will NEVER get back to you under the guise of being "super busy with other clients", according to their form reply email.

Lost over $500. Get the word out: The people at Zipjob are crooks preying on people desperate to land decent work to feed their families!

May bad karma unleash onto them 1000 times!