ZipJob

I paid $350 for the "premium" package, the first draft and writer just sent back a generic template that had copied and pasted from the resume I put together my self but made zero sense when read, I sent it to recruiter friends and they were shocked at the quality of even a first draft and how much it had taken a step back from the resume I already had.
I complained and was told that I would need to pay $180 for what was obviously 15 minutes work if I wanted to cancel my order (with a no refund policy you start to understand that they don't have confidence in their own service).
I was therefore forced to go with a second writer, his first draft came and when I had the $50 phone call, it was over in 15 minutes he rushed me off the phone and I didnt get many of my questions and points answered. He then sent a second draft with some changes but still A LOT of mistakes and no where near what I wanted but 2 days later I get an email saying my order is no closed, it has been a TERRIBLE experience from start to finish, even the Linkedin work they just send you a document and you have to enter it all yourself.
In summary I have paid $350 and am back to using the resume I originally had. DO NOT USE ZIPJOB, I am now looking into options to try and get my money back and then going to another resume writing service. I will of course put any updates here on my case but I do not expect anything to happen with this terrible below par, almost a scam service.

Wonderful experience. Make sure to get the phone consult for insight into the rationale for your resume, LinkedIn and cover letter improvements.

Good Experience. Few edits but easy to work with and satisfied with end product!

I would recommend this service to anyone that is updating or creating their resume and cover page.

Shane my writer was patient, understanding and professional.

I appreciate the follow up on the exchange emails.

I was very excited to get a new resume written. They had me upload my old resume and answer a few questions. In my summary I informed them that my old resume was TERRIBLE as it had been written by another company that butchered it. When I got my first draft a day later, not only was everything basically copy and pasted despite my statement, the writer informed me that we had a remaining six days to work together. I marked up the resume and highlighted areas that didn't make sense. He said he directly got it from a job post I submitted. I can copy and paste too! Also, not every job post has been grammatically edited. Then I was met with quite an alarming attitude where my resume writer, Nathan, berated me about how he pulled right from my submitted resume and job submittals. If I liked my current resume and it was awesome, why the hell would I change and submit it? I have now sent three emails to the main email address asking for the policy where it says I have one week to work with them. Also, I was sent two paragraphs and some information on how to do my LinkedIn. UM, I paid you to do my LinkedIn, I can google information on how to do it. If I was skilled at resume writing and LinkedIn, I would do it myself. I was hoping from some creativity with my resume and have a writer who is friendly and actually likes their job and is wanting to make their people stand out. I am SO disappointed and in reality I do NOT get unlimited revision, my resume is going to be half done and my LinkedIn isn't going to be done at all before the end of the day which is my final day working with my writer. Good luck getting a new job with this. I should have read the reviews. This meant a lot to me, and I had to work really hard to come up with the money to get it done. Now I am devastated with a resume that is terrible and writer who is detached, rude, and unskilled.

Very quick response, easy to edit and make suggestions. The resume was done ahead of target time :)

I do not recommend Zipjob if you already have a resume or know how to read and write. Zipjob's professional writers simply "create" resumes based on their standard template, using your existing resume, with absolutely no attention to your specific needs at all.

Here are a few learnings based on my experience.
1. Do not delivery on time. They advertise 4-6 days to first draft delivery. I heard nothing from them, until the 7th day, when I followed up.
2. They do not provide any creativity in writing to showcase your accomplishment, as their own ATS recommends. Their writers simply ignore all the recommendations as suggested by their own website.
3. If you already have a resume, they simply reformat it to their standard template as shown on their website.
4. The writer I was assigned wasn't even remotely familiar with the field I am in. He simply had no clue even the most standard acronyms used in the field. If you call in, they don't even try to assign someone else (have they even got another writer?)
5. Do not expect your writer to add style to writing. They either copy what you have provided or substitute it with the most mundane verbiage.
6. The most unacceptable part of the service is that upon delivery of the resume, they claim that it will go to ATS for screening. However, they do not share results with you whatsoever. The 1 line you will get is "your resume passed ATS". What the heck does that mean? They are not even willing to share results on keyword analysis and general summary based on the new resume.

Zipjob is a hoax for me. I would not recommend Zipjob if you already have a job and have some sense in your life. It's a waste of money!