ZipJob

Good Experience. Few edits but easy to work with and satisfied with end product!

I purchased the $189 package with a $75 two day turn around on 3/3. On 3/7 I got an email that my Resume was just assigned to someone. I informed them that if this is just getting assigned, I would like a refund. No reply. I just got an email now on 3/8 stating that they just reassigned it to someone else. So, no reply to my email, no acknowledgement of my request, but time to pass around my order/resume like a "hot potato", got it. I do not recommend ZipJob, many other qualified and quality resume writing sites out there.

I was very pleased with the final results of my cover letter and resume. Also he was very prompt and finished everything in two days.

I invested $300 for the resume rewrite and LinkedIn profile edits, with the hope of achieving better results in the initial stages of job interviews. While I acknowledge the challenging economic conditions and the competitiveness of the job market, I had anticipated at least some modest improvement. However, my experience so far has not met this expectation.

I've noticed that the resume still does not format properly within systems like Workday, which indicates that it might not be effectively optimized to bypass algorithms. This optimization was a primary reason for my investment in these services.

I alerted the tech support team about the issue I encountered when uploading my existing resume, as the information was not being parsed accurately. Regrettably, when a resume writer was assigned to my case, they gathered incorrect details. To rectify this, I had to manually provide all my resumes and CVs separately to ensure the accuracy of the content. Additionally, the response time from the support team was quite lengthy, and by the time they addressed the matter, I had already completed the service.

My writer was professional, fast, and very attentive. I'm happy with the result.

I appreciate the follow up on the exchange emails.

Pros:
- They were responsive.
- They delivered the first round within a few days.
- I did acquire a tip or two from my phone conversations with the writer.

Cons:
- I bought their most expensive package and regret it. I'm pretty sure I could have gotten the same results from a lower-cost package. The writing is good but not great and I've had to correct/modify a fair amount of it myself.
- This could be my fault for not reading fine print, but I thought the pitch for quick results would have been based on the customer's timeline, not ZipJob's timeline. They sent my first drafts to me during a week in which I was on vacation and could not respond with edits and then closed my job out when I didn't respond in a week.

I believe it's a good investment to get professional help for resume writing, but would look elsewhere next time. Nothing special here.

Shane my writer was patient, understanding and professional.

I thought that nothing was gained from my experience. The corrections to my résumé were minimal and the LinkedIn profile hasn't proved to improve my job search by even a fraction.

Turn around time after first draft was more than 10 days! And the quality of the first draft was very low: inconsistent, unrelated, and a random copy paste from my letters of recommendation at best! Like an elementary school kid wrote it.
I emailed them to refund the money and they said "no refund".

The cover letter was written for the wrong job! I cannot believe it!

Please do not waste your money here.

Extremely helpful and gives your resume the boost it needs. Have been getting call backs ever since I've used this service!

I know it sounds harsh, but the reality is that they outsource somewhere outside of the US. most likely India. I wanted my resume tailored to a Director level position in Artificial Intelligence, but the language used did not have appropriate connotations and did not display relevant experience. Their customer service was good - as I was assigned a second writer when I expressed dissatisfaction at the first, but the second did not improve the verbiage. I am going to strip down my resume completely and rebuild it and recommend against using ZipJob.

Who knew you only got 7 days to review the documents!

Something about spending $300 and only getting TWO reviews in a set time amount is crazy! There were some really funky writing issues (completely misused words, bad grammar, etc. and I should know! I've got a degree in English and am used to editing and reading technical writing!)

I wanted help writing a good resume (because everyone needs a little help once and a while! Plus, I'm a busy person!) but I don't feel I got much for my money. I ended up correcting A LOT of the problems myself (was also told I couldn't add things I wanted to add? Like what kind of bull is that? It's MY resume and MY relevant experience.)

Not sure if it was MY assigned writer or what, but this service is lazy, expensive, and in my honest opinion, bad.

HUGE bummer.

I would recommend ZipJob for assistance with resume and cover letter writing. Judy was very patient and helpful during the process. She had some really good suggestions that helped to tighten up my resume. She also helped me craft a strong cover letter that offered the flexibility to make needed adjustments for different job applications. Resume and cover letter writing is not easy, especially when you're not used to the process and Judy made it much easier. ZipJob also helps develop the proper formatting and key word usage necessary to get through the screening process which can often be based on computer algorithms instead of human eyes.

The service was prompt and professional, from the initial contact to the subsequent correspondence to the phone call consultation that I added on, everything was done timely and professionally. Kevin, whom I worked with, provided an easy, readable format for my resume, and streamlined it for better ATS search. Kevin answered all the questions I had and was very patient. He also provided a great cover letter and helped me improve my LinkedIn profile. I am hoping to find my next dream job very soon!

The whole organization does great in terms of trying to satisfy the customer. You can notice that value, but the final result of the product is not so great. Scanning the finished job in their own platform under a different name and email will give a poor feedback even thought that is the product they delivered. Also this resume has not increased at all the amount of interviews I have had, and finally every time I read this and my previous resume I dont feel this is stronger or much more professional. This hasnt impressed anyone, not employers not me.

Customer Service 10/10
Resume Review System 1/10 (everything you upload is pretty bad and you shouls STOP applying immediately with it, INCLUDING the one they developed)
Final Product Quality 6.5/10

I was very hesitant to use ZipJob after reading some reviews on other sites, but my experience was great! While I wish they were a little more upfront about how their process works (only so many emails/changes within so many days). I had an amazing Resume within 72 hours!

This was an okay experience, it did have a quick turn around but my resume is cookie cutter. Although I expressed my intentions, we only made it halfway there. Also, there were quite a few typos in my material.

I was extremely pleased with my new resume and cover letter. Not only were they massive upgrades from my previous versions, but the entire process barely took a week's time. My expert was quick to respond and understanding of my needs and requests. I feel much more confident and comfortable applying for jobs with this resume and cover letter than I did previously.

It's been 3 weeks and I still don't have a satisfactory resume. They don't offer refunds. You get bounced around to different writers who do little to the resume. Waste of $300! My current resume looks more professional. Don't waste your money. If you take the time, you could do your own resume. After this experience, I will have to redo what they sent me. The writers are clearly not as good as they advertised.

Instructions were clear, person assigned to me was knowledgeable, helpful, responsive, received edits within hours. Editing process continued for multiple revisions and always with the same response, swift, helpful, and well informed.

I was given ZipJob's Barry to fashion a better resume to help me get past the ATS systems. He produced a sympathetic and intelligent representation of my history and qualifications, and he was very patient and thoughtful in response to my questions. As I was anxious to get this done, his thoughtfulness put my concerns to rest, and I am very happy with the outcome. I feel much more confident submitting the resume that he crafted, and to him I remain grateful for his time and his talent.

Wonderful experience. Make sure to get the phone consult for insight into the rationale for your resume, LinkedIn and cover letter improvements.