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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Beautiful card. Came on time. Happy with my purchase and will purchase again later.
Great quality and tons of style options. Will be using them for my wedding invitations as well because they were so great!
My experience with zazzle was amazing. I customized my bridesmaid proposals on another site and had them printed here and they did such a beautiful job. Such high quality! It was much cheaper than the other options but didn't lack the quality.
I am extremely satisfied with my order! It's the most perfect binder for my new business. Thank you!
I love the selection of invites with Dazzle. I mostly loved the simplicity of these Baby Shower invites and the cost was great. The template for words was generous and just perfect. Shipping incredible!
The product was great. Will definitely order from them in the future.
I ordered a sign for my son's rehearsal dinner. It turned out beautiful! We are so happy with it and it arrived about a week before the date that they gave when I ordered it. I am very happy and would definitely order again!
Consistent customer due to the amazing products. I've never had an issue with anything I have ordered.
I went through several iterations of my product without a glitch. When I ordered, the product arrived exactly as described in a timely manner. Thank you
Ordered for my bridesmaid proposal boxes. I think it will be perfect
Arrived quicker than expected and great quality and affordable!
Excellent. The invitations were just lovely. Delivered as promised.
I got a lot of compliments on these invitations and it arrived early!
I preordered a set of invitations for my mother's 90th birthday party way too early and didn't realize the date was wrong. In a state of panic, I submitted another order hoping it would be here in time. I couldn't believe how quick my order was filled. I will definitely us Zazzle again! Thank you
Loved using this site! Very user friendly and I got the product in, in a timely manner! Will use again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.