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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered this card for a good friend of my daughter's for her birthday, and both she and her mom loved it and how personalized it was.
The thank you stickers were perfect under extremely short notice. I ordered it to arrive express, it was the perfect accessory to my adult party favor boxes.
All my orders come out great every time! They're always handled with care
Loved my invites and the fast shipping! Thank you so much for caring for me and my wedding needs
My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!
I had numerous post cards made with different designs. The ordering process was easy and I received them quickly. I love the quality of the cards and how clear and colorful the images are.
My order arrived 4 days sooner than quoted. Great quality and easy process to order!
Exactly as described. Really cute recipe notebook. My daughter will love it!
Ordered save the dates and addressed envelopes and everything came very quickly and looks great!
Item was easy to customize and design, arrived quickly and looks great. Excited to gift it for Christmas.
Loved the Christmas photo cards and they arrived sooner than expected. Hooray!
It was very simple to review choices and patterns. Easy to order and see preview.
My holiday cards turned out perfect. They had a theme that matched my decor, the quality is great, and they are super cute!
I ordered invites for my son's birthday and the site was easy to navigate and customize. The choices were plentiful and the delivery was quick. The only thing I would say is that it's expensive... but you get what you pay for these days!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.