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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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We ordered invitations for a special birthday with honorees picture and event. They are very professional looking and I look forward to doing more business with Zazzle
It was difficult to determine how high up the text was positioned and mine came out bad. A better product preview is preferred,
I will still order from Zazzle, I'll just take better precautions in the future,
My experience with Zazzle was pretty good. The car got to my house and look beautiful.
The whole process, from creation to delivery was fast, easy, and accurate. Exactly what I wanted.
Great. Very timely. Accurate description and execution of product
We ordered 100 save the dates and they were delivered within 2 weeks from our order date. The quality was great, we love them!
The ordering process was easy, the quality of the product is excellent, and the t-shirts are true-to-size.
Creating a special pin was very easy and arrived quickly. Price was great too! I've recommended your service to friends/coworkers. Keep up the great work!
I lost my original framed postcards to water damage, but was easily able to replace them even though the originals were over twenty years old! Thank you!
Used them for my father's funeral programs. They were high quality and absolutely beautiful.
I am satisfied with my purchase. Thank you very much. The business cards are in great shapes and quality. Shipment is fast too.
I was not able to find appropriately funny 70 year old birthday cards, so I was thrilled to be able to customize the one I bought.
Good, could've been a bit better quality on the back on the cards which were all black.
Completely satisfied with the quantity of the product and delivery time
It is always a pleasure to order from Zazzle! It is easy to create a project and the customer service is quick and thorough.
I just placed my second order with Zazzle and simply reordered a previous design I had used. I made a change to the font and the new version of my card arrived quickly and looked nice. The only disappointment I had was that my cards have a vibrant yellow background (it's the reason I chose that design) and this current order is much more faded or muted.
Good. Didn't have any issues with the order or ordering process
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Thomas,
I'm really sorry to hear about the text and product preview issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan