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ZazzleReviews 12,547

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great
March 10, 2025

Great selection. Easy to order. Like the design
Options. Will order in the future.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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It was a beautiful experience y'all did an exceptional job keep up the good work.

Date of experience: February 28, 2025
West Virginia
1 review
0 helpful votes
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Just as the website listed
March 10, 2025

The invites arrived in a timely manner and were everything the website listed. I was very happy with them.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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N
March 10, 2025

Thistle and I are going to be a little late today and tomorrow morning and tomorrow morning and then I will be back in the office 🤢🙄🤔

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Beautiful invitations!
March 10, 2025

It was easy to pick my design and customize. I received my order very quickly.

Date of experience: February 28, 2025
Kentucky
1 review
0 helpful votes
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Quick delivery
March 10, 2025

I was very satisfied with the product. It was quick delivery and the product was perfect

Date of experience: February 28, 2025
Nevada
2 reviews
0 helpful votes
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Personalized labels
March 10, 2025

I love the personalized labels and they arrived so quickly!

Date of experience: February 23, 2025
Maryland
1 review
0 helpful votes
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Love it
March 10, 2025

Quick, wish the editing format was easier to use. It's hard to navigate at times on your phone

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Very pleased
March 10, 2025

Turned out great, got delivered in a timely manner. Simple and easy.

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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AWFUL
March 9, 2025

MY INDEX CARDS CAME ALL MESSED UP. THEY WERE PRINTED AWFULLY. Waste of my MONEY. I WANT NEW ONES MADE AT NO COST.

Date of experience: February 27, 2025
Zazzle S. Zazzle Rep
8 months ago

Hi Gina,

I'm really sorry to hear about the issues with your recently placed cards order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Pennsylvania
1 review
0 helpful votes
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Baby Shower Welcome Sign
March 8, 2025

Arrived on time as promised. Looks just like I thought it would. Thank You!

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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A ++
March 8, 2025

The best experience is been super easy to work with, the design was what we dream about. Thank you so much.

Date of experience: February 26, 2025
New York
1 review
0 helpful votes
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Excellent Service
March 8, 2025

Cards look great, easy to design and fast shipping. I would recommend.

Date of experience: February 26, 2025
New Jersey
1 review
0 helpful votes
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Baby shower
March 8, 2025

Cards were sturdy and good quality. Came quickly! Thank you!

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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*****
March 7, 2025

*************************************************************

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Beautiful
March 7, 2025

Great quality invites! Will use again. Received in one week.

Date of experience: February 25, 2025
New Jersey
1 review
0 helpful votes
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Amazing
March 7, 2025

The quality of the cards and the fast delivery are exceptional!

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Lavendar Lemonade
March 7, 2025

The lavendar lemonade came in a small pouch, delivered in a timely fashion. The color, taste, and over all appearance is spectacular. Perfect for any get-together, large or small. This purchase was for a baby shower held for 60 people and was a big hit.

Date of experience: February 25, 2025
North Carolina
1 review
0 helpful votes
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Easy and convenient.
March 7, 2025

Great! More designs to choose from and reasonable prices! Convenient!

Date of experience: February 25, 2025
Louisiana
1 review
0 helpful votes
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I had a really hard time finding what I wanted. I wanted book themed enclosures, and mostly what came up was for baby showers. I only found options when I did a general google search. I typed in books on Zazzle, and nothing came up, but on Google it did. That was a bit frustrating.

Date of experience: February 25, 2025