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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very satisfied with how our invitations turned out. They got here quickly and are great quality.
Very disappointed with the size. Thought they were regular card size. Not worth the price.
Why would you show an invitation pattern that does not fit on 5x7 invitations? Part of border did not print, even using your printing service.
I ordered some birthday invitations for my son's birthday and came as expected. Good price, good value.
The process was simple and flexible.
I received my invites on time.
I found Zazzle when I was looking to order some anniversary invitations. The site is easy to navigate and creating my invitations was a breeze. From order placement to receipt was just a few days. My invitations look great and I couldn't be happier. Thank you!
WE got our mugs! They turned out great.
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Only negative thing I can think of is that we were in able to add text to the back side of the invitation.
Wonderful experience. Great quality. I am very happy with the purchase.
I have repeat orders because there are never any issues. Items are always perfect
Invitations were exactly what I ordered. Wanted something unique.
This site makes it such an easy process for such cute invitations.
I haven't had an issue with the app.
I've always been satisfied with the products offered.
Also easy to use
My business cards are beautiful! And they came faster than what the shipping estimation was.
I always order my kids birthday invitations through Zazzle. They come so quickly and are always adorable and high quality.
The invitations came out amazing. The paper was thick and has a really nice texture, the print color was consistent and even throughout all invites and they look beautiful.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Roni,
I'm really sorry to hear about the sizing issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan