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ZazzleReviews 12,547

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Florida
1 review
0 helpful votes
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Timely!
March 3, 2025

The ordering process was as easy as could be and in time for valentine's day

Date of experience: February 21, 2025
Michigan
1 review
0 helpful votes
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Lovely
March 3, 2025

Great site, great product thanks Zazzle! Would recommend this business to purchase your business needs.

Date of experience: February 21, 2025
North Carolina
1 review
0 helpful votes
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Perfect invitations!
March 3, 2025

Very satisfied with how our invitations turned out. They got here quickly and are great quality.

Date of experience: February 21, 2025
Georgia
1 review
0 helpful votes
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Too small not worth the price
March 3, 2025

Very disappointed with the size. Thought they were regular card size. Not worth the price.

Date of experience: February 21, 2025
Zazzle S. Zazzle Rep
8 months ago

Hi Roni,

I'm really sorry to hear about the sizing issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Louisiana
1 review
0 helpful votes
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Why would you show an invitation pattern that does not fit on 5x7 invitations? Part of border did not print, even using your printing service.

Date of experience: February 20, 2025
North Carolina
1 review
0 helpful votes
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Nice birthday cards
March 2, 2025

I ordered some birthday invitations for my son's birthday and came as expected. Good price, good value.

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Thanks
March 2, 2025

Thanks. Very nice job on the order. Thank you very much. The wife loves them.

Date of experience: February 20, 2025
Sri Lanka
1 review
0 helpful votes
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Awesome
March 2, 2025

The process was simple and flexible.
I received my invites on time.

Date of experience: February 20, 2025
South Carolina
1 review
0 helpful votes
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I found Zazzle when I was looking to order some anniversary invitations. The site is easy to navigate and creating my invitations was a breeze. From order placement to receipt was just a few days. My invitations look great and I couldn't be happier. Thank you!

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Valentine Mugs
March 2, 2025

WE got our mugs! They turned out great.

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Date of experience: February 20, 2025
Arizona
1 review
0 helpful votes
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Only negative thing I can think of is that we were in able to add text to the back side of the invitation.

Date of experience: February 8, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect!
March 2, 2025

Wonderful experience. Great quality. I am very happy with the purchase.

Date of experience: February 20, 2025
Wisconsin
1 review
0 helpful votes
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Perfect every time
March 2, 2025

I have repeat orders because there are never any issues. Items are always perfect

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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Prompt
February 28, 2025

Very pleased with the options and shipping. They had a lot of different themes to look at.

Date of experience: February 18, 2025
Pennsylvania
1 review
0 helpful votes
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Invitations were exactly what I ordered
February 28, 2025

Invitations were exactly what I ordered. Wanted something unique.

Date of experience: February 18, 2025
Tennessee
1 review
0 helpful votes
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Awesome invites
February 28, 2025

This site makes it such an easy process for such cute invitations.

Date of experience: February 18, 2025
New York
1 review
0 helpful votes
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Amazing experience in Zazzle
February 28, 2025

I haven't had an issue with the app.
I've always been satisfied with the products offered.
Also easy to use

Date of experience: February 18, 2025
Connecticut
1 review
0 helpful votes
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Very happy with product
February 28, 2025

My business cards are beautiful! And they came faster than what the shipping estimation was.

Date of experience: February 18, 2025
Minnesota
1 review
0 helpful votes
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Always dependable
February 28, 2025

I always order my kids birthday invitations through Zazzle. They come so quickly and are always adorable and high quality.

Date of experience: February 18, 2025
Florida
1 review
0 helpful votes
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Beautiful Invitations
February 28, 2025

The invitations came out amazing. The paper was thick and has a really nice texture, the print color was consistent and even throughout all invites and they look beautiful.

Date of experience: February 18, 2025