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business logo of Zazzle

ZazzleReviews 13,591

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Quality of the print not so good
February 24, 2026

The order came before the estimated time, which was great. However, the quality of the printed picture was worse than the advertised image. Otherwise, an Ok product.

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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Great buttons!
February 24, 2026

I ordered 10 ICE OUT buttons. I wear one and am giving the rest away. I'm very happy with them and would order again from Zazzle. Delivery was fast.

Date of experience: February 14, 2026
Colorado
1 review
0 helpful votes
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Really happy with my order
February 24, 2026

I had two photos printed on beach towels to give as gifts. I was worried that they might not print well on a textured towel. They look great! Thanks!

Date of experience: February 14, 2026
Oregon
1 review
0 helpful votes
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Very fast and easy to put the order in, and I loved how my cards looked online, but the background color was quite different from what I was expecting and lead to poor contrast for my logo. The business cards are passible, but not what I was expecting and hoping for.

Date of experience: February 14, 2026
Adam B. Zazzle Rep
8 hours ago

Hey Simon,

We are sorry to hear that you were unhappy with your Business card order. We would love to make this right!

Please reach out to social@zazzle.com and we will be happy to help!

Thanks,

Zazzle

Alabama
1 review
0 helpful votes
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I like the items
February 24, 2026

I like the quality of the items, I just wish I knew the dimensions. They are way to big but I would order again and be mindful of the size.

Date of experience: February 14, 2026
Adam B. Zazzle Rep
11 hours ago

Hey Khalya,

We are sorry to hear that you were unhappy with your Ribbon order. We would love to make this right!

Please reach out to social@zazzle.com and we will be happy to help!

Thanks,

Zazzle

Puerto Rico
1 review
0 helpful votes
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Loved it!
February 24, 2026

The t-shirt i ordered came on time and it's great quality and a nice fit! We got the men's XL and it was perfect for my (very tall) boyfriend.

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Tile
February 24, 2026

Everything worked out ok in the end, however, it took me hours to get the tile and info. I dislike the fact I was unable to speak to a live person which would have made the process happen in about 15 minutes instead of hours typing. The tile is beautiful though.liked the tile

Date of experience: February 14, 2026
Adam B. Zazzle Rep
12 hours ago

Hey Carole,

We are sorry to hear that you had this experience with us. We greatly appreciate your feedback and are glad to hear you enjoyed your tiles.

Thanks,

Zazzle

Maryland
1 review
0 helpful votes
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Just as advertised!
February 24, 2026

I'm pleased with the quality of the t-shirt I received as well as the quick delivery of this product. I recommend this business!

Date of experience: February 14, 2026
New Jersey
1 review
0 helpful votes
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Business cards
February 24, 2026

I designed and ordered 100 business cards from Zazzle and they arrived quicker than I thought. The process of design is very easy and I'm very happy with the result. When I'm getting low on cards I'll re-order.

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Easy to use
February 24, 2026

Easy to use, so many templates to choose from as well, and you can edit a lot of the format, will always recommend to others!

Date of experience: February 14, 2026
North Dakota
1 review
0 helpful votes
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Wedding Invitation
February 24, 2026

Very easy to work with and when asked a question the response was in a timely manner and clear to understand the answer. The product was great quality and exactly as we hoped. We would recommend his product for he is a true and reliable artist. It was shipped in a promptly manner. We received sooner than it was stated. Thank you and much success for you in the future.

Date of experience: February 14, 2026
Ohio
1 review
0 helpful votes
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Very nice cards, but they should send a proof back to be double checked. The print is entirely too small to be read at the bottom of the card. And when I was ordering it the print did not look that small. Disappointed that someone did not reach out to at least bring this to my attention.

Date of experience: February 5, 2026
Adam B. Zazzle Rep
18 hours ago

Hey Kelly,

We are sorry to hear that you were unhappy with your business card order. We would love to make this right!

Please reach out to social@zazzle.com and we will be happy to help!

Thanks,

Zazzle

Utah
1 review
0 helpful votes
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Na
February 23, 2026

I am not happy with my order because one side of cup have clean Singh and other side is not good at all on both of my cups please help me this is important to me

Date of experience: February 13, 2026
Adam B. Zazzle Rep
18 hours ago

Hey Sevala,

We are sorry to hear that you were unhappy with your mug order. We would love to make this right!

Please reach out to social@zazzle.com and we will be happy to help!

Thanks,

Zazzle

Delaware
1 review
0 helpful votes
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Beary Pleased!
February 23, 2026

I love the invitations with the Baseball Teddy Bear. It is the perfect theme for my daughter who is expecting in July. I am so glad they printed all my details exactly and the big Teddy Bear on the back of the card is great for framing!

Date of experience: February 13, 2026
Massachusetts
1 review
0 helpful votes
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Senior 2026 Basketball Banners
February 23, 2026

Created senior 2026 basketball banners using a template provided, easy to navigate & customize to my liking. Lots of design tools to get exactly what I wanted. Was worried about final product but when they arrived I'm extremely pleased with the product & quality. Highly recommend.

Date of experience: February 13, 2026
Michigan
1 review
0 helpful votes
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Wedding Invitations
February 23, 2026

Customizing and ordering the invitations was so easy! We received them in a week, super quick! Very happy and please with how everything turned out!

Date of experience: February 11, 2026
Minnesota
1 review
0 helpful votes
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Excellent servicd
February 23, 2026

So excited. Received one week earlier than anticipated. Will see how many I have left after this weekend. Maybe ordering more soon, such great quality

Date of experience: February 13, 2026
Kansas
1 review
0 helpful votes
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BRAVO!
February 23, 2026

Great, as always. Nice selection, able to personalize specialty item with my "average" computer skills, received product timely, and quality of specialty item is top notch. I happily entered an item review immediately.

Date of experience: February 13, 2026
Massachusetts
1 review
0 helpful votes
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Custom Wrapping paper win!
February 22, 2026

I ordered a custom image wrapping paper from Zazzle, I started with a preset pattern and changed it to my liking. The wrapping paper came a week earlier than expected and was such a hit! Good weight on the paper and clean printing. Better than I had hoped for.

Date of experience: February 7, 2026
Washington
1 review
0 helpful votes
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Good product, horrible packaging
February 21, 2026

I was pleased with the earring display cards I ordered, but the packaging was insufficient so some of the product was damaged during shipping. This has happened twice now. I relayed my complaint to customer service and am awaiting feedback for replacement product.

Date of experience: February 9, 2026
Adam B. Zazzle Rep
3 days ago

Hello Mary!

We are sorry to hear you were unhappy with your order. I can see that we have sent you an email regarding this on the 11th. Please respond to this email at your earliest convenience.

Thanks

Adam