On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to create a personalized card and am very happy with it. Only issue the corner had a crease where it was slightly bent in delivery. I currently have heavy books piled on it to make it less noticeable that it is bent.
We needed some things printed for a wedding. The website and process were simple and easy to use. Our order came quickly and it looks great.
The whole process from ordering to confirmation to delivery was excellent. I would definitely recommend Zazzle to anyone needing their service. Thank you for making my life easier.
I placed my order later than I anticipated and gladly paid the cost to get the delivery on time.
Despite the winter storm that hit 40 of the 50 states, my delivery still arrived as promised and I definitely recommend others give Zazzle a try. You won't be disappointed!
Ordering was super easy and user-friendly and I received the order quickly. Overall a great experience that I'd recommend for ordering stylized, custom invites.
The bridal shower invites arrived early. Quality was just as I expected but were a little thicker than I imagined. Looking forward to sending them out son!
This is the second purchase I've made through Zazzle. I find such cute designs for my daughter; from her baby shower to now her 1st birthday!
Zazzle makes designing and ordering so easy! I've been ordering invitations for years and have never been disappointed. The quality is top notch and the price is more than fair.
Excellent. The editing features was easy to use after a brief "trial and error" period. I will be using zazzle again when given the opportunity!
The wording on the top of the stamp had our names but included "on" at the end which is not something I included when personalizing the stamp.
Some of the invitations came dented on the sides which is very obvious on the white paper. Luckily I over ordered
Design was pretty and exactly as ordered
Happy with my wedding invitations! Love the design options they had. Website was not the easiest to operate when designing the invitation but overall I am happy.
I had looked at multiple websites trying to find a save the date that fit my vibe. The selections were usually small- for what I was looking for- or just a little more expensive than I was wanting to pay. I found Zazzle and they had a lot more choices for more reasonable price, in my opinion. I found the perfect one! Would 100% buy through them again.
The site was easy to use and easy to navigate and design. When the cards arrived the quality was much lower than I expected. The corners and edges of the cards where they were cut, was lifted slightly and you could see the color of the cardboard underneath. It just looked liked they cut them and even though the edges were lifted a bit no one checked and just put them in the box to ship. I paid $83 for 40 cards and found the quality to be very disappointing. I didn't have the time to contact customer service yet but I also needed the cards by a deadline and I don't have time to wait for another set unless it can get to me by next week. This set took two weeks to arrive and I don't have another two weeks to wait.
I ordered playing cards for the high school senior gift bags with our school emblem and name for a keepsake to take to college. The cards are well made and I love the way you can alter the design with the canvas program Zazzle uses. It was easy and turned out great. I do feel the playing cards a bit pricey, but overall really like the product.
It was extremely easy to edit the invitation template. My daughter and I are so happy with the outcome. Beautiful invitations and the delivery was fast!
My order actually came before it was supposed to arrive and they were absolutely beautiful! Will be ordering my invitations through them as well.
We wanted a simple yet elegant style. We ordered them and were a little disappointed by the color of the numbers, we were thinking they were more of a shiny color (we did black on black with some white). They are adorable tho
Ordered my daughter's 2nd birthday invitation. Received our digital copy almost right away, no issues! Then shortly received our physical order in the mail on time! I look forward to using Zazzle again!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members